Company Overview. The KFK Group is currently seeking to find a Rehab Manager to lead the successful renovation of the French Quarter Guest Houses. (www.frenchquarterguesthouses.com). The Rehab Manager will oversee the renovations of the 4 French Quarter Guest Houses properties. the Inn on St. Peter, the Inn on St. Ann, the Inn on Ursulines, and the Lamothe House. The successful candidate will play a pivotal role in ensuring the seamless execution...
The Night Auditor is responsible for the front desk operation during the overnight shift. Primary responsibilities include: registering guests, making reservations, preparing daily reports, and balancing transactions. The Night Auditor must be able to work independently and with minimal supervision. They must also be able to problem solve and troubleshoot in order to resolve guest issues that may arise while responding to emergency situations. Re...
The Houseperson is responsible for providing key assistance to the Room Attendants while assisting the department with maintaining the cleanliness and appearance of the hotels and providing customers with quality service. Responsibilities vary but will include: cleaning and maintaining the appearance of the public areas of the hotel, deep cleaning of assigned areas, stripping rooms of dirty linens, delivery of clean linens to Room Attendants in m...
Room Attendants are responsible for the cleanliness of guest rooms, hallways, and common areas of all FQGH properties. Responsibilities include: servicing/cleaning guest rooms daily in accordance with hotel procedures, replacing bed linens, and replenishing guest room supplies. This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form, and the ability to bend, li...
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. However, the realm of responsibilities will extend beyond that of a typical front desk agent. This allows the Guest Service Agent to expand their skill sets and work in a fast paced environment with new challenges daily. Primary responsibilities include:...
