You haven't searched anything yet.
Essential Functions:
* Answers incoming calls, both internally and externally, in a warm, pleasant and professional manner
* Ensures that all messages are relayed promptly to the intended person
* Maintains current visitor log
* Greets all visitors, residents, family members and associates in a warm and inviting manner on the phone and by standing and
walking around the desk for anyone entering the community
* Ensures that the reception areas are clean, hospitable, and inviting.
* Ensures the compliance of all concierge team standards and first impression captain standards for the community entrance from the
driveway entrance (s) through the lobby
* Responsible for creation and maintenance of resident face sheets utilizing the Yardi system
* Inputs resident information for faces and uploads resident photograph
* Updates information as it changes and ensures updated face sheet is distributed to all appropriate locations
* Current resident face sheets should be kept in the following locations: Van Book, Resident Medical Record, Business Office File and the Emergency Book 2
* Inputs data related to resident assessments into the Yardi system as directed by the Executive Director and Director of Resident Care
* Inputs all work orders received into the Direct Supply TELS system
* Ensures all issues or concerns related to an inviting environment and hospitable atmosphere are shared with the First Impressions
Captain, Director of Maintenance and Executive Director. This includes, but is not limited to:
o Driveway entrance (s)
o Roadway to community entrance
o Front Porch/Entry
o Lobby
o Hospitality Room
o Reception Area
* Ensures proper “Show Ready” appearance of all areas listed above.
* Possess and maintain knowledge of the community, its benefits, service provided, the residents and associates
* Be able to assist the Dir. of Community Relations and/or Dir. of Sales with inquiries when necessary
* Assists Business Office Manager with administrative support as needed including, but not limited to:
o Executive Director Credit Card Summary
o Petty Cash Maintenance and Reconciliation
o Deposits into Yardi
o Checkbook Maintenance
o Purchase journal at end of month
o Key in Accounts Payable
* Offers refreshments to visitors and make them feel welcome and comfortable
* When interacting with residents and/or family members, is mindful of the Residents’ Rights to Privacy
* Coordinates appointments for residents requesting transportation, hairdressing, or other services – keeping accurate records pertaining to resident charges for such services
* Collects the residents’ mail and prepares it for distribution.
* Performs community mail duties such as receiving and sending packages* Assists with preparing community brochure packets when
necessary and keeps an ample supply at the reception area
* Keeps interaction with co-workers to a minimum maintaining professionalism in lobby area
* Assist the community Executive Director and/or other departments with additional administrative duties as assigned by supervisor.
* When using a company computer follows company guidelines on proper computer usage
* Dresses professionally and is in uniform.
* Maintains professional decorum at all times.
* The ability to work in a safe and alert manner
* The ability to take ownership for associate’s safety and the safety of the residents
* Must disclose any medication that might impair associate’s ability to perform the job safely or competently.
Non-Essential Functions:
* Leads by example exhibiting the CORE Values through servant leadership
* Encourages teamwork and promotes company philosophy
* Attends required community meetings and participates Life Enrichment activities when able
* Completes all required courses in adherence with HRA University
* Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent
* Becomes familiar and understands the steps for fire evacuation
Qualifications/Skills/Educational Requirements:
* Must have a high school education
* Must be able to communicate effectively
* Must possess excellent customer service skills
* Must possess an understanding and ability to demonstrate hospitality to all community visitors
* Must have patience, tact, cheerful disposition and enthusiasm at all times
* Must possess basic computer usages and data entry skills
* Knowledge of Microsoft Office applications preferred
* Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts
* Must possess a passion to work with and around senior citizens
Part Time
$36k-44k (estimate)
05/13/2024
07/20/2024
hra.org.cn
50 - 100
The job skills required for Concierge (Receptionist) - Part time include Customer Service, Microsoft Office, Teamwork, Communicates Effectively, Administrative Support, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge (Receptionist) - Part time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge (Receptionist) - Part time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge (Receptionist) - Part time positions, which can be used as a reference in future career path planning. As a Concierge (Receptionist) - Part time, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge (Receptionist) - Part time. You can explore the career advancement for a Concierge (Receptionist) - Part time below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.