You haven't searched anything yet.
Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Respond to guest inquiries and resolve any issues or complaints promptly
- Provide recommendations for local attractions, restaurants, and services
- Maintain a clean and organized front desk area
Skills:
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Proficient in using phone systems and other office equipment
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Attention to detail and accuracy in handling guest information and transactions
- Problem-solving skills to address guest concerns or issues
We offer competitive pay rates, opportunities for career growth, and a positive work environment. Join our team of dedicated professionals who are committed to providing exceptional service to our guests.
To apply, please submit your resume along with a cover letter highlighting your relevant experience in guest relations.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time
$27k-36k (estimate)
10/10/2023
05/13/2024
wickliffehotel.com
Burlington, IA
<25
The job skills required for Front Desk Clerk include Customer Service, Problem Solving, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.