POSITON DESCRIPTION: Provide support services and linkages to appropriate community services designed to assist clients achieve goals related to self-sufficiency and economic independence. Provide comprehensive assessment, linkage, and referral services to clients in the AFC permanent supportive housing program. Serve as an integral member of the Support Services Team designed to support stable housing and self- sufficiency among formerly homeless individuals and families.

DUTIES AND RESPONSIBILITIES:

• Provide education on tenant rights and responsibilities.
• Assist clients with locating appropriate housing and landlord negotiations.
• Assist with mediating any housing issues that might arise.

· Build relationships with community organizations/partner agencies.

· Work in coordination with the AFC Housing Department to achieve client housing stability.

· Link individuals to services that support goals leading to stability.

· Take an individualized approach to self-sufficiency planning with clients.

· Implement client engagement strategies that strengthen the case management relationship.

· Provide assertive case management services to a case load of men, women, and families, who have issues related to homelessness, including: recovery, harm reduction, medical needs, employment, developmental needs of children, and mental health.

· Perform home visits on a regular basis with client caseload.

· Maintain client files according to agency standards.

· Actively participate in staff meetings and staff development opportunities.

· Participate in program planning and evaluation.

· Enter and track data through Client Track.

· Perform all required reporting functions.

· Assist with facilitating HOW client groups and workshops as assigned by supervisor.

· Ability to work flexible hours according to program needs.

· Assist with advocacy, outreach, and development efforts.

· Participate in all relevant HOW meetings and trainings.

· Perform other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

· Bachelor’s degree in a human services field preferred

· Bachelor’s degree in a non-human services field accepted, with 2 years of case management experience

· Associate’s degree in human services field accepted, with 4 years of case management experience

RELEVANT WORK EXPERIENCE:

· Minimum one-year experience in a social service-related position

· Able to work in Microsoft Office

· Excellent verbal and written communication skills

· Excellent organizational ability

· Excellent research abilities

· Comfortable working within a collaborative team setting

· Must be able to communicate effectively with people of diverse backgrounds and needs

REQUIREMENTS:

· Must have a valid driver’s license and proof of insurance and a reliable car

· Must pass applicable background checks

· Ability to lift 25 pounds, and walk up and down stairs

· Must complete and pass CANTS screening

STARTING SALARY: Starting at $42,000

WORK SCHEDULE: Full-time; regular business hours with occasional nights and weekends.

*HOW is an Affirmative Action, Equal-Opportunity Employer.

This job description is not intended to be all-inclusive, and employees shall perform other duties as appropriate. HOW reserves the right to revise or change job duties as needed. This job description does not constitute a written or implied contract of employment. All employees must pass applicable background checks.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Case Management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Chicago, IL 60626: Relocate before starting work (Required)

Work Location: In person