CHARACTERISTICS OF THE CLASS: Under general direction of a departmental supervisor, assists in the administration and implementation of departmental policies, procedures, and programs. Incumbent performs research on departmental issues, disseminates information, develops and prepares documents and reports, and performs related professional and administrative duties. This classification is intended to provide the incumbent with broad exposure to organizational operations; thus, specific duties will vary between departments. The employee receives assignments from the supervisor, who defines objectives, priorities, and deadlines, and assists the employee with unusual situations that do not have clear precedents.