6 Field Operations Supervisor Jobs in Jupiter, FL
Hotwire Communications is Hiring a Field Operations Supervisor Near Jupiter, FL
The Field Operations Supervisor is responsible for ensuring that core service and/or security technicians are providing residential and/or security customers a quality installation and service experience, through proper training, supervision, QC, equipping in a productive process driven manner.
RESPONSIBILITIES:
- Daily supervision of field service and/or alarm technicians to ensure on time, productive system installations and servicing.
- Find opportunities to improve efficiency, discuss get buy in and approval to institute with measurable.
- Performance management to KPI’s and goals.
- Set up of and implementation of process, operation or technical field changes to achieve goals.
- Remote service and customer education on escalations from Inside Support tech to avoid truck rolls.
- Review tech routing and assignments to maximize efficiency and service.
- May review commercial sales of access control, surveillance and security systems prior to installation.
- Weekly reports of service and installation stats to help pinpoint areas for training, improvement etc.
- Handle technical customer escalations of service issues if field visit is necessary.
- Receive, review and send technicians payroll / timekeeping and on-call reports to GM by deadline.
- Receive and respond to internal customer needs for confirmation on COPS data confirmations.
- Give input on project planning and budgeting for upcoming large projects.
- Willing and able in emergency situations to jump in and do installation or service on all systems.
- Other duties as assigned.
MINIMUM QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- At least five years of experience in Service, Installation and supervision of field personnel of core services. Experience with security systems strongly preferred.
- High School Diploma or equivalent required, Associates Degree in Internet Technologies or Engineering is preferred
- Ability to lead, team build and support field technicians doing installation and service of all systems
- At least two years’ experience with Hotwire core services and Access Control systems, Camera systems and IP communications
- Must have active and clean, non-restrictive, state issued driver’s license in State where hired.
- Must be comfortable working on a ladder and all heights
- Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed
Job Summary
Full Time
$71k-91k (estimate)
03/15/2024
05/27/2024
hotwiremail.com
Seattle, WA
50 - 100
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The job skills required for Field Operations Supervisor include Field Operations, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Operations Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Operations Supervisor positions, which can be used as a reference in future career path planning. As a Field Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Operations Supervisor. You can explore the career advancement for a Field Operations Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Field Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Operations Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Operations Supervisor job description and responsibilities
Demonstrate outstanding leadership skills by providing guidance and support to staff in case of conflicts and work related issues.
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Monitor and manage expenses within the assigned budget.
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Supervise office staff in the day-to-day functions of the department.
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Delegate work responsibilities for staff and monitor employee attendance on a daily basis.
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A field operations manager oversees the field staff, or the employees who work outside of the office.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Operations Supervisor jobs
Creating and managing team schedules.
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Evaluating performance and providing feedback.
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Evaluate performance level of field offices for quality purposes.
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Ensure Customer Success and Retention.
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Determine the best way to measure understanding.
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Step 3: View the best colleges and universities for Field Operations Supervisor.
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