78 Front Desk Agent | Full-Time Jobs in Houston, TX
Hotel Zaza Museum District is Hiring a Front Desk Agent | Full-Time Near Houston, TX
Summary: To ensure appropriate checking in and checking out of guests and providing services to all guests in a courteous and professional manner.
Essential Functions:
- To be thoroughly acquainted with all check-in and check-out procedures and policies.
- Be fully acquainted with hotel Opera system to be able to assist guest with seamless check in to hotel.
- Be fully acquainted with hotel Opera system able to assist guest with seamless check out of hotel.
- Use the guest names whenever possible for best impressions. Greet and welcome guest, introduce self at the first opportunity. (10 – 5 Rule)
- Upon departure ask the guest “How was their stay?” always thank them for choosing us and invite them to return soon again.
- Be familiar with guest scenarios and how to WOW the guest.
- Be able to/offer to assist guests with future room reservations.
- Know the ZIP Loyalty Program.
- Know where the VIP Book is kept.
- Be familiar with all technical equipment as related to the Front Desk.
- To be familiar with all hotel facilities for Dallas and Houston properties. (interchangeable)
- To be familiar with general organization set-up.
- To be familiar with the inter-relationship between the different departments.
- Adhere to grooming guidelines, wear Z-pin, proper uniform standards.
- Complete duties as requested by manager/supervisor.
- Follow all proper Hotel safety policies and procedures and use safety equipment as needed.
Tools and Equipment:
- Computer and printer, telephone, pen/pencil, photo-copying machine, facsimile machine
Working Environment:
- Interior and on occasion exterior of hotel with exposure to weather conditions.
Physical Demands
While performing the duties of this position, the employee is regularly required to:
- Stand;
- Walk;
- Use hands to handle, or feel;
- Reach with hands and arms;
- Climb or balance; stoop, kneel, crouch, or crawl;
- Talk or hear and taste or smell;
- Sitting;
- The employee must regularly lift and/or move up to 25 pounds; ability to push and pull objects
- Specific vision abilities required by this job to see, read, write, and use a computer
- Must be able to communicate with guests in English.
Note: While not required, COVID-19 vaccines are recommended for current Hotel Zaza employees, as well as all newly hired employees
No Job Description for a position can possibly include all duties, which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager.
Job Summary
Full Time
$28k-37k (estimate)
12/30/2023
05/26/2024
The job skills required for Front Desk Agent | Full-Time include Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent | Full-Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent | Full-Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent | Full-Time positions, which can be used as a reference in future career path planning. As a Front Desk Agent | Full-Time, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent | Full-Time. You can explore the career advancement for a Front Desk Agent | Full-Time below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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