Culinary Concierge

Basic Function:The Culinary Concierge concept is unique to Hotel Emma. The Culinary Concierge will strive to be an unprecedented resource that brings focus to our guests’ culinary and cultural experiences by providing unique insights into “authentic” San Antonio. We take great pride in the culture, history and personality of our community and we invite those elements to interact intimately with guests inside the hotel. By allowing our favorite cultural and culinary influences to think of Hotel Emma as a platform to showcase what they do, we connect guests to San Antonio in ways that go far beyond the offerings found in local listings or advertisements.

Primary Responsibilities: The uniquely qualified candidate will possess the following prerequisites, but are not limited to:

• Well-educated on worldly culinary trends, food, wine, cocktails 
• Knows the San Antonio market and target demographics/psychographics 
• Pride in San Antonio history and culture 
• Attends community events – great networker 
• Creative Vision
• Excellent writing and communication skills 
• Familiar with fine and unique dining venues 
• Fluent and prolific with Social Media 
• Exhibits integrity – no kick-backs or pay-to-play relationships 
• Bilingual preferred 
• Experience in hotel food & beverage operations preferred
• Bachelor’s Degree preferred 
• Create unique, transformational culinary events for hotel guests that showcase local culinary and beverage flavor
• Ensure guest experience is extraordinary through notable offerings unique to the guests’ expectations
• Handle all service-related requests from guests (i.e. flowers, transportation, luggage, etc.) with absolute flawless delivery
• Arrange for distinctive and custom dining experiences and restaurant reservations. 
• Ensure receipt and timely delivery of parcels, mail, special deliveries, etc. to guest rooms. 
• Ensure that our one-of-a-kind public area (lobby) is pristine and well maintained by partnering with Housekeeping department. 
• Set up impressive amenities for VIP guests or guests celebrating special occasions. 
• Interact with other departments to ensure that all guest’s needs are supremely satisfied. 
• Proactively work to improve the hotel experience for our guests. 
• Accept other special duties as required by management.