10 Guest Services Supervisor Jobs in Santa Monica, CA
Hostelling International USA is Hiring a Guest Services Supervisor Near Santa Monica, CA
- Must be able to work Saturday, Sunday, and Monday
- Must be able to complete a full time work schedule, consisting of eight-hour shifts, five days a week
- Must be able to cover a range of shifts; morning, afternoon, overnight
- Lead and inspire our Front Desk team, ensuring smooth operations and covering any staffing gaps as needed.
- Handle all bank deposits and manage daily paperwork to keep things running seamlessly.
- Extend a warm welcome to guests, providing them with valuable information and guidance during their stay.
- Manage reservations with efficiency and accuracy, whether it's over the phone, via email, or through our online system.
- Conduct engaging hostel tours, room checks, and assist with the check-out process.
- Gather guest feedback to continually enhance our services and offerings.
- Uphold hostel policies and procedures to ensure the safety and security of guests and staff.
- Share insights about HI memberships, local attractions, and activities to enhance the guest experience.
- Embrace and promote HI USA's mission of fostering cultural understanding through hostelling.
- Maintain meticulous records of shift reports, transactions, and rentals.
- Assist with various tasks including laundry, cleaning, and lost and found processing.
- Be available for overnight, on-call assistance in case of emergencies.
- Embrace any additional duties or projects assigned by management with enthusiasm and dedication.
- Associate degree and 2 years of customer service experience, or equivalent background.
- Proficiency in cash handling and record-keeping.
- Exceptional organizational skills with the ability to juggle multiple tasks.
- Familiarity with reservation systems and methods.
- Strong conflict resolution skills and crisis management abilities.
- First Aid and CPR certification preferred (training provided if needed).
- Comfortable with computer software like WINXP, MS Word, Excel, and Outlook.
- Availability to work weekends, evenings, and holidays as needed.
- Fluency in a second language is a plus.
Must be able to work Saturday, Sunday, and Monday
Must be able to complete a fulltime work schedule, consisting of eight-hour shifts, five days a week
Must be able to cover a range of shifts; morning, afternoon, overnight
Job Summary
Full Time
Accommodations
$41k-58k (estimate)
04/05/2024
06/03/2024
hiusa.org
SAN FRANCISCO, CA
100 - 200
1934
NICHOLAS ANDRADE
$10M - $50M
Accommodations
Related Companies
About Hostelling International USA
We speak different languages, but we're all in this together. Hostels were designed to lower the barriers to travel, because we believe travel fosters a deeper understanding of people, places, and the world around. It's our mission to promote a community of global citizens who have the wisdom and humanity to make the world a better place, and that's what makes hostels the first choice for experienced travelers. In hostels, you're more likely to meet someone from the other side of the world than someone from your hometown. Our shared kitchens, dining rooms and lounges ensure plenty of opportuni...ties to connect with other travelers, and with hostel events and programs ranging from casual outings to rich cultural activities we help you get to know the destination as we do, beyond what youll find in guidebooks. The best part is you don't have to travel far or study abroad to experience hostels for yourself. Our affordable hostels are located in converted mansions, reinvented lighthouses and historic buildings reclaimed in the spirit of discovery and community all across the country. Hostelling International USA is a 501(c)(3) nonprofit membership organization founded in 1934 to promote international understanding of the world and its people through hostelling. HI USA, in cooperation with other national associations worldwide, belongs to Hostelling International. This global network offers thousands of hostels in nearly 80 countries.
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The job skills required for Guest Services Supervisor include Guest Service, Customer Service, Cash Handling, Conflict Resolution, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Supervisor positions, which can be used as a reference in future career path planning. As a Guest Services Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Supervisor. You can explore the career advancement for a Guest Services Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Supervisor job description and responsibilities
Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.
02/10/2022: Charleston, SC
Building a strong team and shape staff behaviors to accomplish desired results.
03/12/2022: Bridgeport, CT
Taking reservations, checking/checkout guest, assisting guest, responsible for auditing all front office daily transactions.
03/10/2022: Waterloo, IA
Acting as hotel system liaison and performed all Guest Service Representative Functions.
02/19/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Supervisor jobs
A bachelor's degree from an accredited college or university with some previous supervisory experience would be sufficient to apply for the post of a guest services supervisor.
02/06/2022: Juneau, AK
Step 3: View the best colleges and universities for Guest Services Supervisor.
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