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We are seeking a full-time Guest Services Associate at Stilwell Hotel, Carmel by-the-Sea. Guest Services Associates are the first face guests of the hotel see, and they are responsible for interacting with in-house guests, answering phone calls, providing concierge services, prepping coffee, and maintaining the Front Desk clean and organized. Guest Services Associate demonstrate exceptional hospitality in an attentive, friendly, and efficient manner, going above and beyond to ensure that guest experiences will be worth remembering. The key service roles begin with greeting guests and end with delivering a departure experience that makes guests book their next stay! This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision. If you love interacting with people in a positive work environment, apply now!
Compensation:$18 - $21 hourly
Responsibilities:Lark Hotels is a premium hotel development and management company with a portfolio of 50 branded and independent boutique hotels and 7 full-service restaurants in high-profile destinations in 12 states. Lark Hotels launched its first boutique properties in 2012, and Lark Independent (larkhospitality.com), focused on the management and marketing of independent hotels, in 2020. The company has continued its expansion into the south, west, and throughout the U.S. with a number of new brands, innovative properties, and inspiring designs in development. Stilwell Hotel is the latest addition to this portfolio with its brand new renovated rooms and grounds, and our re-imagined approach to hospitality. The property is a luxury property with an at home feeling. Comfortable, fun and centrally located, Stilwell Hotel is the place to work in down Carmel.
Full Time
$35k-45k (estimate)
05/03/2024
05/20/2024
The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.