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Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize

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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise

Assistant Patient Care Director

Clinical Services

Overview:

The Assistant Patient Care Director (or Assistant Manager, Clinical Services, or Assistant Nurse Manager) will support the oversight of the clinical and operational functions of the patients on the 11^th floor unit. The Assistant Patient Care Director will be a change facilitator. Responsibilities include working with the Patient Care Director, Medical and Surgical teams and Professional Development (PD) team to set goals and objectives in accordance with HSS strategic initiatives, as well as planning, organizing, and monitoring unit activities. The Assistant PCD will partner with the Patient Care Director with the fiscal responsibility for the unit, facilitating efficient and cost-effective daily operations. The Assistant PCD will assist with the management and evaluation of unit and staff performance while establishing an environment where both staff and patients are able to reach their full potential. They will coordinate and lead unit activities to assure optimal and appropriate care for patients, consistent with the philosophy and goals of the Nursing Department and Hospital for Special Surgery. They will collaborate with the Patient Care Director, Frontline staff and the Interdisciplinary Team to promote the highest standards of care and safety as is critical to the mission of HSS.

Staff Development

• Collaborate with PD to facilitate staff orientation and development
• Assist with orientation coordination for new hires and training of float staff
• Serves as a resource to coordinate clinical activities to ensure the highest level of patient care, incorporating patient safety, interdisciplinary communication, patient satisfaction, and resource utilization
• Maintain and update Arthroplasty and Spine materials in collaboration with PD
• Collaborate with PD to work on clinical staff competencies
• Facilitate staff involvement in hospital wide committees.

Clinical Competency and Practice

• Review policies, post-op education material, pediatric education /medication for all clinical areas
• Collaborates with the team to coordinate the plan of care for all complex patients
• Active engagement, council membership and serves as co-chair on councils
• Complete/ Monitor NDNQI Audits in collaboration with CN IIs
• Complete/ Monitor Nursing Tracer and Environmental Tracer unit audits
• Support clinical operations of the unit as needed such as Charge nurse, and taking clinical assignments at the bedside.

Unit Development and Projects

• Utilizes performance improvement model (Plan-Do-Study-Act) to improve patient outcomes
• Work as a leader, with CN IIs, on unit wide projects; 1 per year
• Facilitate coordination and collaboration between all Inpatient units to improve patient experience and workflow processes

Leadership Responsibilities:

• Partners with the Patient Care Directors regarding clinical practice, staff communication, time utilization, change facilitation and staff assignments
• Developing quality management and performance improvement activities

• Address areas of weakness and develop plans for improvement
• Partners with the Patient Care Director for performance management, performs performance evaluations and performance improvement.
• Partner with Patient Care Director in implementing operational policies and procedures and ensure operational efficiency is maintained

• Understand Magnet nursing principles and culture; drive Magnet initiatives
• Employee Rounding
• Supports staffing for all areas
• Maintain cultural and diversity appreciation when interacting with patients and their families, visitors, and co-workers
• Work collaboratively with interdisciplinary teams to improve workflow and enhance patient experience
• Cover Patient Care Directors in their absence
• Cover Nursing Supervisor role if needed

Job Qualifications

Education

• Required: Bachelors Nursing / BSN
• Required: Masters, or currently enrolled in a Masters program
• Certifications/Licensure
• Required: Registered Nurse License, BLS
• Required: Certification in Med-Surg, or Orthopedics recognized by ANCC

Skills

Excellent verbal and written communication skills

Strong customer service orientation

Strong clinical knowledge and experience