1 Collections Specialist Job in Martinsville, VA
Hooker Furniture is Hiring a Collections Specialist Near Martinsville, VA
- Monitor the company’s accounts receivable and identify overdue accounts.
- Contact customers with overdue accounts by outbound phone and email and attempt to
- either collect the overdue amount or negotiate a payment plan to collect it in installments.
- Maintain records of contacts and attempted contacts with delinquent account customers as
- well as records of any payments collected from the customer.
- Resolve customer issues and complaints concerning billing.
- Submit regular reports on the status of unpaid accounts and any repayment progress.
- Process payments by credit card or emailed/faxed checks (Chax) where applicable.
- Compose emails to or talk with dealers and sales reps regarding any credit aspects of the
- dealer’s account.
- Obtain copies of invoices and proof of delivery for dealers and sales reps as necessary.
- Type warning notices and process all necessary paperwork to place delinquent accounts.
- with collection agencies.
- Send statements and credit letters to past due accounts as necessary.
- Research and resolve long-standing or complicated credit problems and inform all.
- concerned parties of the outcome.
- High school diploma.
- Proficiency in Microsoft Office. (including Excel)
- Previous experience in customer service and/or credit role.
- Experience with D365. (a plus, not required)
- Team player with a positive attitude.
- Willing to be cross trained in other areas/duties of the department.
- Strong problem-solving skills and ability to negotiate effectively.
- A company committed to DEI (Diversity, Equity, and Inclusion) values.
- Competitive compensation and bonus plan
- Successful and stable organization for over 99 years
- Multinational, global organization with 11 locations in the US and offices in Vietnam and China
- A caring, family-focused culture
- Strong corporate initiatives to continue to grow the organization.
- A culture that encourages forward-thinking, team-building, and creative problem solving
- Career development focus including training opportunities and leadership development programs.
- Tuition reimbursement program
- Emphasis on charitable giving and volunteering in our communities
- Focus on ESG (Environmental, Social, and Corporate Governance)
- Comprehensive medical, dental, vision plans including a generous employer health saving account (HSA) contribution each plan year.
- Matching 401k employer contributions
Job Summary
Full Time
Durable Manufacturing
$37k-47k (estimate)
04/20/2024
07/15/2024
hookerfurniture.com
MARTINSVILLE, VA
1,000 - 3,000
1924
Public
PAUL B TOMS JR
$500M - $1B
Durable Manufacturing
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About Hooker Furniture
Hooker Furniture is a Virginia-based manufacturer and retailer of furniture for residential and commercial sectors.
The job skills required for Collections Specialist include Customer Service, Accounts Receivable, Problem Solving, Customer Contact, Credit Card, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Specialist positions, which can be used as a reference in future career path planning. As a Collections Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist. You can explore the career advancement for a Collections Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Specialist job description and responsibilities
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
02/26/2022: New York, NY
Collections specialists are responsible for managing overdue accounts for an organization.
12/16/2021: Port Arthur, TX
They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.
01/03/2022: Omaha, NE
remind the clients for the overdue payment
01/05/2022: Fayetteville, NC
Contact clients for overdue outstanding payment
02/28/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Specialist jobs
Build an optimized Collections Specialist resume quickly and easily using administrative skills.
02/02/2022: Omaha, NE
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
02/04/2022: Idaho Falls, ID
These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.
02/03/2022: Elkhart, IN
Learn excellent knowledge of billing procedure
03/03/2022: Utica, NY
Relevant work experience as a Collections Specialist are prefered
03/03/2022: Charleston, SC
Step 3: View the best colleges and universities for Collections Specialist.
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