Honey Baked Ham Co. is looking for an Assistant General Manager to join and flourish our team.

Our perfect candidate will thrive in a casual, team building environment, as well as add value to the company. The Assistant General Manager will oversee production and assist with store operations while achieving performance goals with sales, customer service, product quality, and staff development.

Supervisory Responsibilities:

• Hires and trains staff.
• Inspires staff to achieve objectives through a positive, hands-on style of leadership.
• Serves as a role model to demonstrate appropriate behaviors.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.

Duties/Responsibilities:

• Oversees and participates in food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the cafe and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Stays readily available/approachable for all team members.
• Demonstrates knowledge of the brand specific service culture.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the District Manager.
• Drive company vehicle to deliver food.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong hands on supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite, P.O.S. systems.

Education and Experience:

• High school diploma or equivalent required.
• Minimum of 3-5 years restaurant management experience required.
• Successful completion of corporate training program required.
• Serve safe certified.
• Valid Driver’s License

Physical Requirements:

• Ability to traverse all parts of the restaurant quickly.
• Prolonged periods walking and standing..

Must provide 3 business references and complete background check.

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Fast casual restaurant

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Restaurant Management: 2 years (Required)

License/Certification:

• Driver's License (Required)
• ServSafe (Required)

Work Location: In person