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Service Manager
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$79k-103k (estimate)
Full Time 1 Month Ago
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HomeTeam Pest Defense is Hiring a Service Manager Near Ocala, FL

Overview

At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.

Apply in minutes from your mobile phone!

Responsibilities

As a HomeTeam Service Manager, you can expect to:

  • Ensure daily assigned revenue is completed
  • Maintain a high level of service quality
  • Standardize pest control technician service routes to improve route density
  • Schedule and review daily routes with technicians
  • Handle customer complaints; investigate and resolve customer service concerns
  • Assist technicians with field service requests and delinquent accounts
  • Order and maintain equipment, supplies and materials required for service work
  • Create a positive work environment
  • Attract and select high caliber employees, while maintaining qualified staff
  • Actively manage performance and motivate service staff
  • Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates
  • Maintain appropriate certification/licensing as required by the state or by branch management
  • Coordinate training and licensing of new and existing service personnel
  • Coordinate and/or provide continuing training as needed
  • Maintain truck inventory records and perform periodic inspections
  • Delegate duties and examine work for accuracy and neatness
  • Maintain record of all commercial vehicle licenses and pest control licenses
  • Assist General/Branch Manager in other duties assigned
  • Work weekends as necessary to assist the technicians
  • Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned. 

There’s plenty of perks too!

  • Competitive pay $$
  • $55K/Annually
  • Company Vehicle and gas card provided
  • Compnay cellphone provided
  • Comprehensive benefits package including medical, dental, vision
  • Company paid life & AD&D insurance
  • 401(k) plan with company match up to 6%
  • Employee stock purchase plan
  • Paid Time off and holidays
  • Employee discounts
  • Tuition reimbursement
  • Dependent scholarship awards
  • An opportunity to advance within the company
  • Recognition for a job well done
  • A friendly work environment
  • Employee referral bonuses
  • The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?

  • HomeTeam is the #1 pest management company to homebuilders
  • Currently performs more the 2,000,000 services a year
  • The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction
  • Pest Management Industry is growing and is a recession resistant line of business
  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc.,(NYSE:ROL), headquartered in Atlanta, GA.
Qualifications

Minimum Requirements:

  • Must be 18 years or older with a high school diploma or GED; College degree preferred
  • Must successfully pass background and drug screening
  • Must have experience with sales, marketing, and office administration
  • Experience supervising, coaching, and developing staff
  • 3 or more years’ experience in a management role

Physical Demands / Working Environment:

  • Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
  • Safely use a ladder within the manufacturer's weight capacity
  • Lift and carry up to 50 lbs.
  • Ability to work in all types of weather conditions

HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Job Summary

JOB TYPE

Full Time

SALARY

$79k-103k (estimate)

POST DATE

04/10/2024

EXPIRATION DATE

05/11/2024

WEBSITE

pestdefense.com

HEADQUARTERS

TUCSON, AZ

SIZE

1,000 - 3,000

FOUNDED

1950

TYPE

Private

CEO

GARY W ROLLINS

REVENUE

$500M - $1B

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The job skills required for Service Manager include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
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