Description

WHY HOMESTATE//

HomeState's vision is to redefine casual dining by breaking down barriers of access to high quality food and caring hospitality at an affordable price point. To lead and inspire others to carve a new, healthier path of restaurant culture, by nurturing our communities within our four walls and in our surrounding community.

• We create an environment where everyone with respect and dignity.
• We value honest, intentional and transparent communication.
• We listen, learn and lead with compassion.

WHO ARE WE//

In 2013, native Texan Briana Valdez opened HomeState, an ode to Texas cuisine in Los Angeles with the mission of evoking community and creating a home for everyone, no matter where they are from. HomeState represents the integrity, history, and culture of Briana’s roots.

HomeState aims to create a dining experience that goes beyond the food. The way our guests feel at HomeState is the true mission of our efforts. HomeState exists for everyone. The relaxed environment allows each restaurant to flex to the needs of many. HomeState is a recipient of the KCRW “Best Tortilla in Southern California” award.

No matter where you’re from, HomeState is your home away from home. A space where every person feels welcomed and valued. We serve hospitality first and tacos second.

THE FINE PRINT //

CORE COMPETENCIES

• Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders
• Decision Quality - Making good and timely decisions that keep the organization moving forward
• Ensures Accountability - Holding self and others accountable to meet commitments
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
• Drive Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Develops Talent - Developing people to meet both their career goals and the organization’s goals
• Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Manages Conflict - Handling conflict situations effectively, with a minimum of noise
• Builds Networks - Effectively building formal and informal relationship networks inside and outside the organization
• Manages Ambiguity - Operating effectively, even when things are not certain or the way forward is not clear
• Courage - Stepping up to address difficult issues, saying what needs to be said

PRIMARY AREAS OF RESPONSIBILITY:

Hospitality & Leadership

• Ensure smooth day to day operations of a designated restaurant. Foster and promote HomeState’s culture and mission while upholding service standards.
• Monitor, measure, and correct guest incidents with warmth, kindness and authenticity. Coach, guide, develop and support your team to provide exceptional guest experience.
• Resolve all guests issues at the restaurant level, on social media in coordination with the marketing team and through any other company communication channels.
• Practice integrity, self-awareness, courage, confidence, respect, empathy, and decision making. Motivates and inspires others with enthusiasm.
• Fully understand and exhibit the HomeState culture, embodying core values, vision and mission within our four walls and in the community.

Team Development

• Lead team development and succession planning. Provide continuous empathetic coaching, establish performance expectations and conduct performance reviews.
• Responsible for hiring, including interviewing, training and progressive counseling.
• Manage team environment and provide timely response to team needs.
• Handle payroll and scheduling. Anticipate schedule changes based on need and ensure all staffing levels are met while meeting budget. Manage attendance, call outs and tardiness.
• Maintain 100% compliance with all relevant policies, EEO, labor, HR, wage and food safety laws and regulations.
• Inspire and encourages others to succeed. Coordinate team incentives.

Operations and Sales

• Execute strategies to meet financial goals such as but not limited to revenue, labor cost, cost of goods (COGS), etc.
• Be knowledgeable with troubleshooting restaurant equipment issues to avoid the use of external technicians when necessary.
• Comply and enforce DOH regulations and HomeState GMP sanitation standards when performing cleaning tasks, preparing food, and serving beverages. Follow and lead uniform and hygiene standards.
• Attend and lead manager meetings and participate in routine leadership calls. Actively engage in the agenda and transition action items to positively impact performance and culture.

Requirements

• 3-5 years restaurant general manager role experience preferred.
• Personable and enjoys working with guests and leading a diverse team.
• Passion for food, hospitality, and providing an exemplary guest experience.
• Proficient in a variety of technology systems including Google suite (email, calendar, documents and sheets) and ability to learn and adapt to new systems quickly
• Availability to work a minimum of five days per week. Extended hours and/or a sixth day may occasionally be required. Weekends, day shifts and evening shifts may be required.

PHYSICAL REQUIREMENTS

• Ability to stand for long periods of time (6 or more hours per shift)
• Ability to bend, crouch, push/pull and lift/lower objects ranging 20-50 lbs.
• Must possess dexterity to to reach for, grasp and manipulate objects
• Ability to regularly move around the restaurant with full range of mobility
• Ability to withstand occasional hot/cold exposure
• Must be comfortable repeating the frequent motions
• Must be able to bend and reach overhead often
• May be required to work in tight spaces
• Must maintain near constant communication with multiple people
• Close vision, distance vision, and peripheral vision is required
• Must be able to sit, squat and kneel occasionally
• Must be able to work in a constant state of alertness and safe manner

HomeState embraces diversity and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Please note that job duties are subject to change at the company’s discretion.