1 Dispatcher hvac Job in Exton, PA
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HomeServe is Hiring a Dispatcher hvac Near Exton, PA
UGI Heating, Cooling & Plumbing has served homeowners in Pennsylvania for over a century. Our team of talented, experienced and continuously trained technicians specialize in residential HVAC services.
UGI was acquired by HomeServe in 2020. HomeServe, a certified Great Place to Work, values honesty, respect, collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment.
The primary role of the Dispatcher is to schedule and route technicians based on skill levels, job requirements, and availability by service territory.
Responsibilities :
- Notify customers when parts arrive and coordinate the logistics to install parts.
- Utilize system software to communicate to Customer Service Representatives of scheduling capabilities.
- Assist Service Technicians, Supervisors, Managers and Customer Service Representatives daily.
- Manage technician’s workload to achieve compliance goals.
- Communicate any service concern / issues.
- Responsible for creating work orders, dispatching technicians, and communicating with customers.
- Must remain agile and ready to handle sudden route changes or delivery issues.
Requirements :
- Dispatch Experience
- Excellent Organization Skills
- Excellent Communication Skills
- Quick Thinker
- Problem Solver
- Able to work in a fast pace environment
- Enjoy Providing exceptional customer service
- Flexibility to work overtime
- Strong written and verbal communication skills, with in depth knowledge of Word, Excel, Outlook, and Windows
- High school diploma or equivalent
- Familiarity with the operation of HVAC Systems a plus. IE : Wennsoft / Click
In return, we offer :
- Competitive compensation
- Career development and advancement opportunities
- Casual attire throughout the week
- Excellent benefits including generous medical, vision, dental and life & disability insurance
- 401(k) plan with a company match
- Paid time off
- Eligibility to enroll in up to two HomeServe coverage plans paid for by the company
HomeServe USA is an equal opportunity employer.
Last updated : 2024-04-26
Job Summary
Full Time
$43k-59k (estimate)
04/28/2024
05/09/2024
homeservepro.com
<25
The job skills required for Dispatcher hvac include Customer Service, Scheduling, Communication Skills, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher hvac. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher hvac. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher hvac positions, which can be used as a reference in future career path planning. As a Dispatcher hvac, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher hvac. You can explore the career advancement for a Dispatcher hvac below and select your interested title to get hiring information.
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