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Hi, Future Homie!
As a Homie, you'll be part of an unstoppable team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We’re revolutionizing the way small businesses manage their teams and grow their business. What this means for you is a shared passion for innovation and making a difference for the people we serve. So what do you say, will you join us on our mission to empower small businesses?
As a Homie, you will make an impact by
We are looking for an experienced, mission-driven User Researcher who wants to make a difference in the lives of the small business owners and employees we serve. You’ll report directly to our Head of Design & Research, and be an integral part of growing our research culture and practice at Homebase. You’ll partner with engineers, product managers, and designers to shape the Homebase roadmap and deliver meaningful outcomes for our customers.
At Homebase, each product designer and product manager is responsible for researching and talking to customers directly. We also need a deeply experienced user research expert who can lead large, strategic initiatives. That’s you!
You’ll look proactively across our different product areas to identify learning opportunities. You’ll run those studies with qualitative and quantitative methods, and work with colleagues to translate your findings into actionable insights. You’ll embody our value of No Day Wasted, identifying the quickest way to find high-quality answers to our research questions.
You’ll take a leadership role in identifying user research best practices and help create the long-term vision for the Homebase Design & Research Team, influencing your colleagues through qualitative and quantitative data as well as generally accepted best practices.
As a Homie, you are a bar raiser, which means
What We Offer
What to Expect During the Interview Process:
Diversity, Equity, and Inclusion at Homebase
At Homebase, we take pride in fostering a welcoming space where every Homie of every gender, age, orientation, culture and walk of life can be their full selves. Diverse perspectives empower us to build the best-in-class platform for small businesses and hourly shift workers. We recognize that experience comes in many forms, so if you think you’re close to what we’re looking for (even if you don’t meet 100% of the qualifications), we encourage you to apply!
About Us
Our mission is to make hourly work easier for local businesses and hourly workers. Homebase currently serves more than 100,000 small (but mighty) businesses with everything they need to manage their hourly teams: employee scheduling, time clocks, payroll, team communication, hiring, onboarding, and compliance. Just don’t call us “Human Capital Management.” We have built tools for the busiest businesses, so owners and employees can spend less time on bullsh*t and more time on what matters. The Homebase team brings small business expertise from Intuit, Square, OpenTable, Yelp, Gusto, and First Data. Homebase is backed by leading venture investors Bain Capital Ventures, Baseline Ventures, Cowboy Ventures, Khosla Ventures, Plus Capital, and GGV Capital.
At Homebase, we value our differences, and we encourage all to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. Homebase is an equal-opportunity employer and participant in the U.S. Federal E-Verify program.
**Interview Recording Notice
By participating in interviews with Homebase, you consent to the use of Metaview, a recording and transcription tool, during the interview process. Please be aware that all interviews may be recorded and transcribed for the purpose of evaluating candidates and ensuring the quality of our recruitment process. If you do not consent to being recorded, please inform the Talent Team at the beginning of the call, and appropriate arrangements will be made to accommodate your preference. Your privacy is important to us, and the recorded interviews will only be used for internal evaluation and assessment of candidates.
Full Time
IT Outsourcing & Consulting
$148k-180k (estimate)
03/05/2024
04/09/2024
joinhomebase.com
SAN FRANCISCO, CA
200 - 500
2014
JOHN WALDMANN
<$5M
IT Outsourcing & Consulting
The following is the career advancement route for Staff UX Researcher (Hybrid) positions, which can be used as a reference in future career path planning. As a Staff UX Researcher (Hybrid), it can be promoted into senior positions as an UI/Usability Designer V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Staff UX Researcher (Hybrid). You can explore the career advancement for a Staff UX Researcher (Hybrid) below and select your interested title to get hiring information.