Responsible for the upkeep and the efficient, profitable operations of the hotel by providing a safe, clean, environment where employees provide, and guests experience, flawless customer service that is legendary throughout the industry.

Hotel Profitability:

Ensures the attainment of established budgeted goals for all departments of Hotel

Asset Management:

Exceeds Brand and/or Baywood quality standards ensuring a favorable franchise inspection grade for the property

Guest Satisfaction/Public Relations:

Promotes guest satisfaction in an effort to obtain repeat business of leisure and business markets

Human Resources:

Ensures employees are provided with the necessary structure, motivation and training to satisfy their needs and achieve organizational goals

Personal Development:

Ensures continual efforts are made to increase management abilities and knowledge

? Additional duties may be added at any time at the discretion of management

Education:

? Bachelor’s degree in Hospitality or related field preferred; however, skills/knowledge gained through on-the-job training and previous experience may substitute for degree

Certifications / Licenses:

? Must possess and maintain a motor vehicle operator's license in good standing

? Brand General Manager certification preferred

Experience:

? Minimum of 1 year experience as a General Manager in similar type & size hotel, or

? 2 years management experience (of which 1 year is in hospitality)

? Proven track record of increasing profit (GOP) while exceeding Brand & Corporate goals for guest and associate satisfaction

? Local market experience preferred

Additional Skills:

? Ability to multi-task

? Ability to communicate effectively, both written and oral

? Bilingual (Spanish & English) preferred, depending on market

? Ability to work the shifts required for the position

? Ability to learn and adhere to Brand & Baywood Hotels’ standards

? Ability to take information from various sources and determine a responsible course of action

? Ability to understand interdepartmental relationships

? Ability to operate office equipment and industry specific software (M3, PMS)

? Ability to remain calm during stressful situations

? Ability to motivate and lead a team

? Ability to read, interpret and analyze financial reports, P&L Statements, Sales & Marketing reports

? Proficient in Microsoft Office

? Proficient in Google Apps for Work preferred