• Maintains supplies and materials as required in sufficient quantity for proper use.

• Performs daily rounds and spot checks of all areas of the facility and evaluated the performance of the staff.

• Ensure maintenance problems are promptly reported to Engineering through proper channels.

• Supervises and develops staff competencies through on the job training and demonstrative techniques.

• Issue staff cleaning assignments including special requests, areas of concentration, and deep cleaning.

• Orients new personnel to company and facility operational formats, policies, and procedures.

• Respond to guest requests, concerns, and problems to ensure guest satisfaction.

• Keep upper management aware of all important events, changes, and problems within the department or those that effect the department.

• Maintains time schedules, staff schedules, in-service records, and all appropriate documentation required by company policies.

• Provides evaluations on staff members at appropriate dates based upon employment status, carries out any and all disciplinary procedures and supervises training sessions necessary to increase productivity and job knowledge.

• Attends weekly administrative meetings as required by the individual facility and relay pertinent information to any and all staff members as is deemed necessary.

• Controls, through expert judgment and distribution methods, precise documentation, and the use of all materials, supplies, and equipment.

• Interviews, hires, orients, trains, in-services, evaluates, disciplines, and discharges employees.

• Performs other job duties and projects as directed, including acting in the capacity of Laundry Worker if the need should arise.

• On time and at work when scheduled, and in proper uniform.

• Report any incidents of guest dissatisfaction or other matters of significance to the manager so that corrective measures may be taken.

• Assist other departments wherever necessary.

Knowledge, Skills & Abilities:

• The ability to articulate details of various job categories within the department in a manner that will provide open lines of communication between staff and the Executive Housekeeper.

• Working knowledge of all job classifications and the duties thereof. The ability to perform the necessary job duties.

• The ability to provide positive leadership to staff demonstrated by a willingness to participate, where necessary, in their day to day functions.

• The ability to make decisions based on standard operation policy.

• The ability to fill out and produce necessary documentation on a daily, weekly, monthly basis.

• The ability to handle and mix various chemicals safely and properly.

• Perform large volumes of work with a high degree of accuracy.

• The ability to listen to and understand information and ideas presented verbally and in writing.

• The ability to convey information clearly and effectively verbally and in writing.

*

• **$500 sign-on bonus- must qualify***

Job Type: Full-time

Work setting:

• In-person

Ability to Relocate:

• Ephrata, PA: Relocate before starting work (Required)

Work Location: In person