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Position Purpose
The Appliance Installer I is responsible for installing appliances for HDDC customers. They are responsible for the delivery and installation of products.
The Appliance Installer I must ensure timely completion of all jobs and installations. The Appliance Installer I is responsible for ensuring customer satisfaction through timely, quality installation of products and services offered.
The Appliance Installer I is responsible to ensure compliance and proper adherence to job process and installation standards.
Key Responsibilities
70% Customer ServiceEnsures timely completion of all jobs and installations Listens to and resolves install complaints in the field and escalates issues if beyond their skill set Delivers appliances and plumbing products to customer's home or other specified location Document all pertinent information with regard to daily delivery and installation paperwork for accurate record keeping Obtain customer signature on packing slip for the receipt of goods with regard to pick-up, delivery or Installs Follows-up on customer concerns Ensures customer needs are met30% Appliance InstallationWorks with team members to install appliances Ensures compliance and proper adherence to job process and installation standards Diagnoses installation issues, seeking additional support as needed Cleans and maintains the interior of vehicle Communicate status of each stop to scheduling and routing dept.
along with accounting for accurate billing process Perform routine inspections on vehicle using vehicle inspection form and report any immediate safety concern to managementDirect Manager / Direct Reports : Reports to the Appliance Installation Manager This position has no direct reports
Travel Requirements
Typically requires overnight travel more than 50% of the time.
Physical Requirements
Must continuously stand or walk or regularly requires lifting / handling / carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving merchandise Moving around the facilities
Minimum Qualifications
Preferred Qualifications
Ability to inspect gas, water, and electricity to properly make connections and ensure safety for the consumer Ability to work in a fast paced environment Ability to work independently Strong verbal and written communication skills
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and / or GED.
Preferred Education
No additional education
Minimum Years of Work Experience
Certifications
Must be able to pass Level I Installer testing certification (including : delivering and setting in place freestanding ranges, washers, dryers, freestanding refrigerators and non-European built-in dishwashers and microwaves) Must have a valid state drivers license and proof of insurance
Competencies
Action Oriented Drives Results Communicates Effectively Collaborates Customer Focus
Last updated : 2024-05-14
Full Time
Retail
$58k-74k (estimate)
05/16/2024
05/23/2024
homedepot.com
COLUMBUS, OH
>50,000
1977
JASON GAGE
>$50B
Retail
The Home Depot, the worlds largest home improvement specialty retailer, values and rewards dedicated, knowledgeable and experienced professionals. We operate over 2,200 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada and Mexico. All of our associates have one thing in mind helping our customers build and improve upon their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.
The job skills required for Appliance installer include Installation, Written Communication, Products and Services, Communicates Effectively, Customer Satisfaction, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be an Appliance installer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Appliance installer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Appliance installer positions, which can be used as a reference in future career path planning. As an Appliance installer, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Appliance installer. You can explore the career advancement for an Appliance installer below and select your interested title to get hiring information.