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93 FRONT OFFICE SUPERVISOR Jobs in Miami, FL

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The Gabriel South Beach, Curio Collection by...
Miami, FL | Full Time
$48k-68k (estimate)
0 Months Ago
FRONT OFFICE SUPERVISOR
$47k-65k (estimate)
Full Time 2 Months Ago
Save

Home 2 Tru Miami Airport South Blue Lagoon is Hiring a FRONT OFFICE SUPERVISOR Near Miami, FL

Introduction:

We are seeking a dynamic and experienced Front Office Supervisor to join our team and oversee the front office and guest services operations of our hotel. The Front Office Supervisor will be responsible for supervising a team of guest service agents, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service to guests. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment.


Responsibilities:

  • Supervise and lead a team of guest service agents, including scheduling, training, and performance evaluations

  • Oversee the daily operation of the front desk, including handling guest check-ins, check-outs, and requests

  • Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized lobby area and adhering to safety protocols

  • Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns

  • Monitor and maintain inventory levels, including ordering and restocking as needed

  • Complete daily financial and operational tasks, such as reconciling the register and completing shift reports

  • Other duties as assigned


Qualifications:

  • Minimum of 2 years of experience as a guest services agent or supervisor with Hilton Experience (ONQ or PEP)

  • Strong leadership and communication skills

  • Ability to multitask and handle a high-volume workload

  • Proficiency with computer systems and software, such as Microsoft Office and property management systems

  • Flexibility to work evenings, weekends, holidays and night audit coverage as needed.


Perks:

  • Competitive salary

  • Paid time off

  • Medical, dental, and vision insurance

  • 401(k) retirement plan (US only), Employer RRSP match (Canada only)

  • Professional development opportunities

  • Positive and supportive work environment

Job Summary

JOB TYPE

Full Time

SALARY

$47k-65k (estimate)

POST DATE

03/08/2024

EXPIRATION DATE

06/04/2024

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Home 2 Tru Miami Airport South Blue Lagoon
Full Time
$27k-36k (estimate)
6 Months Ago

The job skills required for FRONT OFFICE SUPERVISOR include Front Office, Guest Service, Customer Service, Leadership, Scheduling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a FRONT OFFICE SUPERVISOR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FRONT OFFICE SUPERVISOR. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Supervisor job description and responsibilities

Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.

02/18/2022: Terre Haute, IN

Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.

02/11/2022: Bridgeport, CT

Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.

02/28/2022: Brockton, MA

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.

12/31/2021: Fresno, CA

The supervisor must be able to work effectively under duress and provide direction to other members of the support team.

01/06/2022: Austin, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Supervisor jobs

Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.

12/24/2021: Florence, AL

Allocate rooms to expected arrivals after checking the guests preferences and special requests.

02/26/2022: Fort Myers, FL

Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.

01/24/2022: Utica, NY

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

01/14/2022: Lompoc, CA

Supervise daily shift process ensuring all team members adhere to standard operating procedures.

01/27/2022: Gainesville, FL

Step 3: View the best colleges and universities for Front Office Supervisor.

Calvin University
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