Introduction. We are seeking a dynamic and experienced Front Office Supervisor to join our team and oversee the front office and guest services operations of our hotel. The Front Office Supervisor will be responsible for supervising a team of guest service agents, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service to guests. The successful candidate will have strong leadership ...
Job Discription. Greets guests with genuine and warm spirit of hospitality. Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment. Posts transactions to guest and master accounts. Reviews guest account balance, ensuring that payment is secured. Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards. Reviews arrivals and blo...