2 front desk associate night auditor works pm overnight shifts Jobs in wilmington, nc
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Front Desk Associate & Night Auditor/ Works PM & Overnight Shifts
$26k-34k (estimate)
Full Time | Accommodations
3 Weeks Ago
Home 2 Suites is Hiring a Front Desk Associate & Night Auditor/ Works PM & Overnight Shifts Near Wilmington, NC
Benefits:
- Dental insurance
- Employee discounts
- Flexible schedule
- Paid time off
- Vision insurance
- Health insurance
If you enjoy meeting new people from all walks of life, come join us and be one of the first people guests meet as they begin their stay. Customer Service experience is a plus. We will train and develop the right person for our company.
Overnights, evening and weekends are required. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Associates responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Overnights, evening and weekends are required. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Associates responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
All employees are cross-trained with our company! Our top priority is care for our guests and our team.
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Willing to cross-train in multiple roles, including breakfast and housekeeping
Traits
- Cheerful disposition
- Hard worker
- Customer service attitude
- Excellent communication and organizational skills
- Accommodating personality
- Eagerness to learn
Job Summary
JOB TYPE
Full Time
INDUSTRY
Accommodations
SALARY
$26k-34k (estimate)
POST DATE
04/20/2024
EXPIRATION DATE
06/18/2024
WEBSITE
home2suites3.hilton.com
HEADQUARTERS
WAUKESHA, WI
SIZE
50 - 100
FOUNDED
2013
REVENUE
$5M - $10M
INDUSTRY
Accommodations
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