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Hourly: $20.25
Full-time
Are you an organized and focused multi-tasker? Do you thrive in a fast-paced environment? Do you take pride in successfully impacting customer relationships by utilizing your training and superior soft skills? If so we’ve got an excellent opportunity waiting for you. For over 25 years HOM Solutions has been providing installation of flooring and general residential remodeling while providing an unprecedented customer experience. This recipe of quality and service has allowed our organization to become one of the largest and most successful companies in the nation.
This role is centrally focused on customer needs and service levels. The position must emulate our company mission statement and connect to our customers by being friendly, outgoing and very detail oriented. The position is designed to take our customers from the inception of their floor project all the way to the completion. The Customer Service Representative (Service Expert) is expected to become a true expert of our company installations processes, ensuring they can assist all of our customers through the entire process fluently. This position is required to operate company software systems, handle multiple ingoing/outgoing phone calls, organize files, schedule customers, handle warranty issues, conflict resolution, function well in a team environment, follow process, procedures, and be a solid communicator.
Job Duties
Key Qualifications
Job Type: Full-time
Pay: $20.25 per hour
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Work Location: One location
Full Time
Heavy Civil Construction
$33k-41k (estimate)
01/02/2023
03/11/2023
AZTEC, NM
25 - 50
2008
SEAN WELCH
$10M - $50M
Heavy Civil Construction
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.