HPC is looking to hire Food Servers immediately!

Restaurant Servers provide quality beverage service to customers promptly and courteously following procedures in accordance with the F&B departmental standards. Performs all duties assigned in accordance with all applicable legal regulations and requirements, presenting oneself as an asset to the Hollywood Park Casino and encouraging others to do the same.

Major Duties and Responsibilities:

• Communicate effectively with all guests and employees and follow through on written or verbal instructions
• Provides quality food and beverage service to all guests.
• Follow proper drink service procedures (proper amount, and proper value).
• Accounts for individual cash bank, credit cards, & comps in POS
• Acknowledges and greets all customers in a friendly manner.
• Works efficiently to ensure orders are filled in a timely manner.
• Completes daily assigned side work duties
• Immediately communicate any point of sales system errors, customer complaints and concerns, and safety concerns to supervisor on duty.
• Assist in maintaining food safety by strictly adhering to Food Safety Handling Guidelines.
• Maintains a clean and well-organized work area.
• Checks guest for proper identification
• Responsible for completing assigned daily side work
• Knowledge of Century Bar & Grill menu, and wine, spirits, and craft beer menus
• Responsible for keeping assigned area neat and clean, including pushing dirty trays to back areas
• Responsible for other additional duties as assigned by management
• Attendance and punctuality are essential functions of this position.
• Strictly adhere to all HPC timekeeping rules and procedures.
• Adhere to all department, Human Resources and Safety policies and procedures.
• Adhere to all applicable federal, state and local laws and regulations.

Qualifications, Experience, Education:

• Must be 21 years of age or older to apply.
• Must be able to pass a background check and obtain a valid work permit before entering this position.
• Must have employment eligibility in the U.S
• Must possess a high regard for customer service and Team Member relations.
• Ability to adapt well to the casino environment that involves large numbers of people as well as loud and continuous high noise levels.
• Possess superior communicational, organizational, and interpersonal skills.
• Ability to multi-task, solve problems, understand and follow written or verbal instructions.
• Demonstrates Flexibility – able to change schedule or locations within the casino as required to meet the needs of the departments
• Demonstrates basic math skills (Add, subtract, multiply and divide in all units of measure, using whole

numbers, common fractions, and decimals). Must be able to work any shift and any day of the week, including weekends, holidays, and special events.

• Ability to establish and maintain effective working relationships with employees and guests.
• Ability to work under pressure and be detail oriented.

Duties for this position require moderate physical exertion, such as sitting/walking at will, standing/sitting for long periods, lifting/carrying objects weighing up to 25 lbs., pushing/pulling objects, crouching/kneeling, bending, reaching, kneeling, twisting, close vision, color/depth perception, hearing sounds/communication, and handling/grasping/fingering equipment. Safety precautions must be used at all times to avoid injury to oneself and others.

The above statements are intended to describe the general nature, level of work, and skills being performed by people assigned to this classification. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Furthermore, the above statements may be reviewed, changed and/or modified by management at any time, with or without notice to employees.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• You must be 21 or older to work in a casino. Do you meet this requirement, yes or no?

Work Location: In person