1 QueenBR- F&B Manager, Shaq's Big Chicken, 1717 & More! Job in Baton Rouge, LA

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QueenBR- F&B Manager, Shaq's Big Chicken, 1717 & More!

Hollywood Casino Baton Rouge

Baton Rouge, LA | Full Time

$67k-91k (estimate)

9 Months Ago

QueenBR- F&B Manager, Shaq's Big Chicken, 1717 & More!

$67k-91k (estimate)

Full Time | Retail 9 Months Ago

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Hollywood Casino Baton Rouge is Hiring a QueenBR- F&B Manager, Shaq's Big Chicken, 1717 & More! Near Baton Rouge, LA

Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.

Looking For Perks? We’ve got you covered!

Top industry pay
Tuition Reimbursement
401k with company match
Comprehensive health packages, including a free option for Full-time Team Members
Paid Time Off

FOOD & BEVERAGE MANAGER

POSITION SUMMARY

The Queen F&B Managers set the properties standard for providing exceptional customer service. A smile, kindness, courtesy, and advanced industry knowledge are all pre-requisites of the job. This leadership role is responsible for team building, driving sales, guest experience, upkeep of the facility, and delivering a quality overall product. Responsible for performing all duties according to the Queen policies, procedures, Gaming guidelines, local and state law, and Internal Controls. Required to provide a safe, clean, environment for patrons and team members. Provide a safe, clean, environment for patrons and team members.

ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations may be made to enable a team member with disabilities to perform the essential functions.

Keeps a service first mentality and ensures all team members are meeting and exceeding our service standards and guest’s expectations.
Participates and conducts regular departmental and company meetings.
Provides positive and informative pre-shifts and other staff interactions ensuring the team is knowledgeable, prepared, engaged.
Responsible for, can speak, and act on their outlets P&L statement. Can properly budget and forecast their restaurant’s needs.
Recruits, manages, schedules, hires, trains, and develops the restaurants team members.
Ensure direct reports receive constructive coaching sessions either formal or informal as needed.
Ensures restaurant equipment is clean and properly maintained and that food safety and sanitation measures are being met.
Manages their outlets image both on property and online. Responds to guest reviews and feedback in timely and positive fashion.
Ensures the lighting, entertainment, furniture, and equipment are all at their best and the outlet is well stocked and maintained.
Ability to work on future goals while never letting the daily needs of the business faulter.
Accurately track team members attendance, behaviors, and performance.
Available and present at times of peak business and available to work varied shifts.
Successfully work side by side with their team, other managers, and chefs to ensure all daily operations are properly executed.
Immediately handle and report any safety hazards, problems, or maintenance issues in the appropriate manner.
Other duties as assigned.

QUALIFICATIONS