Hollywood Casino Baton Rouge is Hiring a QueenBR- Bartender Near Baton Rouge, LA
Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.
Looking For Perks? We’ve got you covered!
Top industry pay
Tuition Reimbursement
401k with company match
Comprehensive health packages, including a free option for Full-time Team Members
Paid Time Off
BARTENDER
The Bartenders provide exceptional customer service to both our internal and external guests. A smile, kindness, courtesy, and industry knowledge are all pre-requisites of the job. Preparing and serving drinks, serving food, and managing a clean and organized workstation are the daily responsibilities for this position. Customer service, salesmanship, timeliness, and being a team player are the values that make our bartenders and the property successful. Responsible for performing all duties according to the Queen's policies, procedures, and Internal Controls, and state alcohol laws.
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations may be made to enable a team member with disabilities to perform the essential functions.
Participate regularly in departmental and company meetings
Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
Prepares alcoholic and non-alcoholic drinks to specifications and serves them in and orderly and timely fashion.
Ensure guest is 21 or older before serving alcoholic beverages by accurately checking guest ID.
Must have strong knowledge of spirits, wines, beers, and mixed cocktails
Properly operates the point of sales system and accounts for all service items by ringing them into the system and maintain a balanced cash drawer.
Understands salesmanship and customer service is what makes this position successful for the company and the team member.
Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
Sets and Keeps restaurant/bar, storage, and surrounding work area clean, stocked, organized, and safe.
Serves Food/Drink, greats and seats guests, busses, and runs food/drink, does side work, plus any other normal functions required to service our guests under normal operating conditions.
Knows and complies with all rules, regulations and policies of the food and beverage department
Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.
Able to satisfactorily complete assignable work tasks requested by the departmental leaders
Must abide by all state and local liquor laws
Must proactively prioritize needs and effectively manage resources
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
Ensure customer service standards are met and retained
Other duties as assigned
QUALIFICATIONS
1 year Bartender experience in a fast-paced environment, required
Food Handler Certification, required
High School Diploma/GED, required
Must be 21 years of age or older
Must have basic mathematical skills
Must be able to work Weekends, Nights, and Holidays
Able to effectively communicate in English via verbal and written
Must be able to obtain and maintain an RV Servers Permit
The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.