We Make Life More Rewarding and DignifiedLocation: Libertyville
Department: Operations

Summary

The Business Process Improvement Lead plays a pivotal role in enhancing operational efficiency, optimizing workflows, and driving continuous improvements within the Fit for Growth organization. This position is responsible for identifying, analyzing, designing, and implementing process improvements across various departments and functions to streamline processes, reduce costs, and enhance the overall performance of the business and operation.

The role will as part of the Fit for Growth program lead the process of designing and implementing industry best practices towards standardizing, simplifying, and transforming our global processes.Candidates for this role may be located in any of the following US Hollister locations: Libertyville, IL. Stuarts Draft, VA. Kirksville, MO. or Nashville, TN.

Responsibilities

1. Process Analysisand Evaluation:
   1. Lead business transformation projects to ensure we execute best practices and conduct thorough assessments of current business processes to identify inefficiencies and areas for improvement.
   2. Collect and analyze data and performance metrics to understand bottlenecks and shortcomings in existing processes.
   3. Collaborate with key stakeholders to gather insights and feedback on process performance.
   4. Use experience and data-driven insights on industry best practices to inspire and identify trends and areas for improvements and to challenge the design and transformation of business processes.
2. Methodology Development and Implementation:
   1. Develop methodologies and action plans to improve and enhance business processes.
   2. Work collaboratively with key stakeholders, application owners and system integrators to design and implement changes to streamline workflows, considering technological, operational, and organizational aspects.
   3. Introduce and facilitate the adoption of best practices and methodologies for process improvement.
3. Project Management:
   1. Lead cross-functional teams to execute process improvement projects effectively and efficiently.
   2. Monitor project progress, performance and ensure adherence to timelines and budgets.
   3. Adjust and modify processes and plans as needed in close collaboration with relevant stakeholders.
   4. Collaborate with IT and other relevant departments to implement technological solutions and tools to support process enhancements.
4. Change Management and Communication:
   1. In collaboration with the change management team communicate proposed changes and improvements effectively across all levels of the organization.
   2. Support change management plans and implementation, ensuring employee buy-in and successful adoption of new processes.
   3. In collaboration with the change management team, global process owners, training team and the global functions provide training and guidance to employees on new processes and technologies.
5. Continuous Improvement Culture:
   1. Foster a culture of continuous improvement within the organization.
   2. Encourage and support associate involvement in suggesting and implementing process enhancements.
   3. Regularly review and refine processes to ensure ongoing efficiency gains.
   4. Identify opportunities to reduce costs and allocate resources more efficiently.
   5. Track and report on cost savings achieved through process improvements.
6. Program Collaboration
   1. Collaborate with leaders and associates at all levels in the organization to ensure involvement, insights, understanding complexities and to identify the best possible solutions for the company.
   2. Collaborate with sponsors, process owners, application owners, program management, project managers and peers to ensure visibility, alignment, and support on solutions before implementation.

Essential Functions of the Role

• The Business Process Improvement Lead plays a crucial role in driving organizational success by enhancing operational efficiency and effectiveness. Their efforts result in cost savings, improved customer satisfaction, and increased competitiveness in the marketplace.
• Time Management over multiple time zones.
• Ability to travel globally approximately 50% of the time to other Hollister sites.

Work Experience Requirements

• Proven experience in business process improvement or related roles.
• 10 to 12 years of experience in operations, preferably in manufacturing, logistics, or related fields with previous experience in large scale transformation, leading multiple teams / work streams.
• 3-5 years of experience in large scale transformation efforts at multiple sites.

Education Requirements

• Bachelor's degree in business, management, engineering, or a related field (master's degree is a plus).
• Certification in process improvement methodologies is desirable.

Specialized Skills/Technical Knowledge

• Strong analytical and problem-solving skills.
• Strong proficiency in HPS.
• Proficiency in process mapping and analysis tools.
• Excellent project management skills.
• Knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
• Strong communication and interpersonal skills.
• Ability to lead cross-functional teams and drive change within an organization.
• Familiarity with technology solutions for process optimization.
• Ability to lead, guide and coach project team members in areas such as production, ERP Systems, maintenance, supply chain, managements systems and operational excellence.
• Ability to lead analysis studies in multiple areas and lead transformation definition and recommendations.
• Proficiency in English language (both verbal and written)

About Hollister Incorporated

Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings. Find out more at
Hollister is an EO employer - M/F/Veteran/Disability
Job Req ID: 32628