Hotel Overview

The Holiday Inn Express & Suites - Lakeway is a beautiful 76 room hotel located in the heart of Lakeway and managed by DePalma Hotels & Resorts. The hotel is only 25 short minutes from downtown Austin and 35 minutes from Austin Bergstrom International Airport. Lakeway is known for a plethora hiking trails, creeks and overall scenery of the beautiful Lake Travis. Pace Bend Park and Emma Long Metropolitan Park are only minutes away from the hotel. Lakeway major corporations include Lakeway Regional Hospital and Austin Energy.

The capitol of Texas, Austin, is a short distance away from the hotel, offering additional sites including Zilker Park, South Congress shopping, Bob Bullock Texas State History Museum and The University of Texas, home of the Longhorns is also only a short 30 minute drive from the hotel.

Job Summary

We are now hiring for dedicated and passionate Hotel housekeeping housekeeper position to join our exceptional team at a competitive pay rate ($15-18/HR DOE) including benefits (401k, PTO, Vacation, Holiday and Health Insurance) for Full-Time associates.

New Benefits

• RAIN Daily Pay - All associates have the ability to get up to half of their pay at any time directly deposited to their account instantly or within 1 to 2 days prior for a small transaction fee prior to the normal payroll date.
• NetPerks - All associates get access to savings and discounts up to 60% from 200 locations for everything from oil changes, groceries, food and retail outlets and more!

The Room Attendant’s responsibilities include but are not limited to maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests. The Room Attendant position performs routine duties in cleaning and servicing the guest rooms and promotes a positive image of the property to guests and must be pleasant, honest and friendly as well as be able to address any guest requests and/or problems for resolution.

Essential Functions

• Enters and prepares the room for cleaning.
• Makes the bed and dusts the room and furniture.
• Replenishes guestrooms and bath supplies.
• Cleans the bathroom and closet areas.
• Vacuums and racks the carpet.
• Checks and secures the rooms.
• Replenishes amenities according to the operational standards of the company.
• Delivers and retrieves items on loan to guests, such as iron and ironing boards
• Ensures security of guest rooms and privacy of guests
• Performs rotation of cleaning duties, such as steam clean carpets, spring cleaning, deep cleaning etc.) as required
• Cleans guest bathrooms, bedrooms, and floor corridor areas.
• Responsible for replenishment of guest amenities that are complimentary.
• Responsible for the cleanliness and maintenance of the work area.
• Responsible for the Hotel property in the work area.
• Attends to guest calls, guest requests and guest complaints in the area assigned.
• Obtains proper authorization procedures to enter guestrooms for cleaning and providing turndown services as per requirement.
• Responsible for following the standard operating procedures of the Housekeeping Department.
• Responsible for achieving and exceeding the Hotel guest satisfaction scores in cleanliness.
• Complies with attendance rules and is available to work on a regular basis.
• Performs any other job-related duties as assigned.

Job Requirements

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Physical Mobility and stamina required.
• Ability to follow instructions
• Detail-oriented
• Professional attitude is required
• Ability to work independently.
• Ability to communicate in a friendly manner with guests in order to create a warm, comfortable and relaxing environment.

Apply Today

To become part of our exceptional team, interested candidates may apply by sending a resume online or submit an application at our property between 10AM and 5PM located at:

Holiday Inn Express - Austin NW Lakeway

15707 Oak Grove Blvd

Lakeway, TX 78734

About DePalma Hotels & Resorts

DePalma Hotels & Resorts specializes in hotel operations, turnarounds and new hotel development for independent hotel owners, portfolio investment groups and national financial institutions from limited service to extended stay to full service convention hotels and resorts. We have demonstrated lasting success as a national hotel management company for over 30 years through unique strategies developed and refined by an exceptional industry leading team of talented hospitality professionals. In fact, we are one of the longest serving management companies in Texas and the United States. You simply can’t find that type of hotel management expertise anywhere else.

Hospitality is our passion!

Hospitality management is much more than just a job to us. It is a passion and a calling for those who want to create positive experiences and memories for others. It is about being the one that will go that extra mile that turns a good experience into a great experience. Of course, you never do this alone and you will have the opportunity to work with a great team in an inspirational and fun working environment. There are very few careers more rewarding than one that allows you to make everyone who walks through your doors feel valued and appreciated.

Join our Team!

If you are passionate about hospitality and looking for a rewarding long-term career with unlimited potential for personal and professional development, then look no further and apply to one of our open positions.

For more information about DePalma Hotels & Resorts please visit our company website at www.depalmahotels.com

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift

Experience:

• Cleaning: 1 year (Preferred)
• Hotel: 1 year (Preferred)

Ability to Relocate:

• Austin, TX 78734: Relocate before starting work (Required)

Work Location: In person