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The Holiday Inn Express and Suites in Grand Island, NE is looking to add another human to our front desk staff! I was going to say team member, but that sounded robotic and lame. We don't hire robots here. I mean I would hire a robot because a robot would be reliable I think, but I don't think there are any current robots capable of doing this job. Anyway, we're primarily looking for the later shifts. The shifts we have are 7AM to 3PM, 3PM to 11PM and 11PM to 7 AM. We're currently only looking for a part time employee, but we always have more hours available for those who are punctual, reliable, fun to work with and willing to learn. The operating system is difficult to pick up and learn, but we get you plenty of training and don't throw you to the wolves until you're ready. Ability to learn as well as punctuality are absolutely important. If you like to travel, there's an incredibly good employee discount program for all IHG hotels. We also have a retirement plan with a company match, paid vacation and paid holidays after a year as well as dental and vision insurance options.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel, ensuring accuracy of information
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Assist guests with inquiries, requests, and complaints, ensuring prompt resolution
- Provide exceptional customer service to enhance guest satisfaction
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
Experience:
- Previous experience in a similar role preferred
- Familiarity with hotel management systems and phone systems
- Bilingual skills (if applicable) to assist non-English speaking guests
- Strong hospitality and customer service skills
- Knowledge of hospitality management principles and practices
- Excellent phone etiquette and communication skills
- Ability to handle difficult situations with patience and professionalism
This is an exciting opportunity to join our team as a Guest Service Agent. We offer competitive pay, a positive work environment, and opportunities for career growth within the hospitality industry. If you are passionate about providing exceptional guest experiences, we would love to hear from you.
Please note that this position may require working evening shifts, weekends, and holidays as needed.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 20 – 30 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Part Time
Accommodations
$26k-35k (estimate)
01/05/2024
05/03/2024
carpinteriaexpress.com
CARPINTERIA, CA
25 - 50
2000
MICHAEL ENSIGN
<$5M
Accommodations
The job skills required for Part Time Guest Service Representative include Customer Service, Guest Service, Communication Skills, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Part Time Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part Time Guest Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Part Time Guest Service Representative positions, which can be used as a reference in future career path planning. As a Part Time Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part Time Guest Service Representative. You can explore the career advancement for a Part Time Guest Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.