Operations Manager with a Growing Hospitality Company

Get your start in a field full of growth potential and advancement opportunities!

Joining the Veridea Group team, by way of Marquette Inn and Suites, you will not only earn a better wage, but you will also gain the experience necessary to move forward in the world of hospitality.

Learning & Development: Veridea’s success to date can be attributed to two factors – our people and our culture. Our team of associates is responsible for our success, and they will define our future. We practice what we preach. Our leaders are here to coach our teams by displaying the highest form of leadership development.

Work-life balance: Work-life balance is of the utmost importance to us. Hospitality is a fast-paced, exciting, stress, filled business. To help our employees maintain a healthy work-life balance we offer the use of our state-of-the-art fitness center as well as our pool, when not in use by Guests of course!

Paid Time Off: Up to 120 hours annually with a periodic increase associated with length of service!

Hotel Discounts: The Veridea Group owns and operates several hotels in the Marriott, Hilton, and IHG family. You will qualify for deep employee discounts within the IHG family.

Performance: You will receive a 90-day review with the potential of a performance-based raise. You will receive fair and thorough performance reviews with insightful feedback annually with merit-based increases as warranted. Talent and quality work are always recognized.

If you would like the opportunity to work for a company that appreciates hard work, recognizes what a living wage is, and one that offers serious growth potential, stop in, and fill out an application.The Operations Manager oversees the Housekeeping, Laundry, Breakfast and Maintenance departments in Veridea’s hotels. The position’s primary responsibilities are to maintain an “always new” property, and to operate as effectively and efficiently as possible.

Essential Functions: The Operations Manager must provide leadership of the operational departments in the hotel, working directly with the department’s supervisors and staff, the Assistant General Manager, General Manager, and Veridea’s Procurement Manager.

· Housekeeping and Laundry: build and maintain strong and effective departments.

o Develop and support department supervisors

o Ensure room inspections are satisfactory

o Ensure PPI scores are in the Top 5% in respective franchise

o Maintain an “always new” property

o Meet budgetary requirements

o Empower staff to uphold Veridea’s standards of service, cleanliness, and product quality

o Continue employee development toward management capabilities

· Maintenance

o Provide oversight to the Maintenance department head

o Provide Procurement Manager with justification for any requested extra-budgetary purchases

· Scheduling

o Maintain an occupancy-appropriate staff.

o Provide staff with a monthly schedule.

§ Publish schedule no less than one week prior to the month’s beginning.

· Payroll: maintain payroll spreadsheets to ensure budgets are met

· Operational Support: ensure best-in-class operational functionality

o Provides support to other department heads.

o Works in cooperation with Hospitality Management Team and Procurement Manager.

Reporting: This position shall report primarily to the General Manager. In order to be successful, it is essential that the Operations Manager work in cooperation with each hotel’s staff to ensure each property is “always new.” It will be their responsibility to manage and prioritize a diverse and dynamic set of responsibilities and achieve and maintain excellent property standards in Veridea’s hotels.

Job Type: Full-time

Pay: $40,000.00 - $46,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Hospitality Experience: 1 year (Preferred)

Work Location: In person