**Job Title: Head Housekeeper**

**Company Overview:**

Join the team at our award-winning Holiday Inn Express located in the vibrant Wiliston ND. As a renowned hospitality brand, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. We are currently seeking a dedicated and detail-oriented individual to join us as our Head Housekeeper. If you have a passion for cleanliness, organization, and teamwork, we invite you to apply and become a key player in our success story.

**Position Overview:**

As the Head Housekeeper, you will play a pivotal role in ensuring the cleanliness and overall guest satisfaction of our hotel. You will lead a team of housekeeping staff, setting high standards and providing guidance to ensure that our guests enjoy a comfortable and welcoming environment throughout their stay. Attention to detail, efficiency, and a positive attitude are essential qualities for success in this role.

**Responsibilities:**

- Oversee and coordinate the daily operations of the housekeeping department, including room cleaning, laundry services, and public area maintenance.

- Train, motivate, and supervise housekeeping staff to ensure that all tasks are completed efficiently and to the highest standards.

- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to brand standards.

- Manage inventory and ordering of cleaning supplies and linens to maintain adequate stock levels.

- Respond promptly to guest requests and complaints, taking appropriate action to resolve issues and ensure guest satisfaction.

- Implement and enforce safety and sanitation protocols to ensure a clean and safe environment for guests and staff.

- Collaborate with other departments, such as front desk and maintenance, to ensure seamless operations and guest satisfaction.

**Qualifications:**

- Previous experience in housekeeping or a related field, with at least 1-2 years in a supervisory role preferred.

- Strong leadership and communication skills, with the ability to motivate and inspire a team.

- Excellent attention to detail and organizational skills.

- Ability to work efficiently in a fast-paced environment and prioritize tasks effectively.

- Knowledge of cleaning techniques, products, and equipment.

- Flexibility to work weekends, holidays, and occasional evenings as needed.

- High school diploma or equivalent; additional education or training in hospitality management is a plus.

**Why Join Us:**

- Competitive wage.

- Opportunities for career growth and development within a renowned hospitality brand

- A supportive and inclusive work environment where teamwork and excellence are celebrated

- Discounted room rates at our hotels worldwide

- Join a team committed to providing exceptional service and creating memorable experiences for our guests

If you are passionate about hospitality and eager to make a difference in the lives of our guests, we want to hear from you! Apply now to join our team as the Head Housekeeper and be part of Holiday Inn Express family in Williston ND

Job Type: Full-time

Pay: $17.38 - $20.93 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Day shift
• Morning shift

Ability to Relocate:

• Williston, ND 58801: Relocate before starting work (Required)

Work Location: In person