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2 Front Desk Agent and Night Auditor Jobs in Wilson, NC

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Holiday Inn Express and Suites - Downtown Wilson
Wilson, NC | Part Time | Full Time
9 Months Ago
Country Inn & Suites & Comfort Suites
Wilson, NC | Part Time
$27k-36k (estimate)
4 Days Ago
Front Desk Agent and Night Auditor
Part Time | Full Time 9 Months Ago
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Holiday Inn Express and Suites - Downtown Wilson is Hiring a Front Desk Agent and Night Auditor Near Wilson, NC

If you like people, like to smile and enjoy making people happy, we’d like to meet with you to possibly join our "Family". Ultimately, you will help create a pleasant and memorable stay for our guests in any position you have with us. We are a Full Service Hotel looking for all positions at the property. This hotel has a Restaurant & Bar, Meeting & Banquet Rooms and 110 Guest Rooms. We opened in 2019 and are still a "new", very clean and safe hotel. If this sounds like a good fit for you, send us your resume!

Front Desk, Night Auditor, Housekeeping, Servers, Bartenders, Line Cooks, Houseman, Laundry & Maintenance.

Some of the Front Desk Duties:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Helpful skills but not needed

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software-Opera
  • Understanding of how travel planning websites operate (Booking / TripAdvisor)
  • Customer service is your Job!!
  • Excellent communication and organizational skills

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Overtime
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Part Time | Full Time

POST DATE

07/30/2023

EXPIRATION DATE

01/28/2024

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The job skills required for Front Desk Agent and Night Auditor include Customer Service, Housekeeping, Credit Card, Laundry, Payment Method, Travel Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent and Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent and Night Auditor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent and Night Auditor positions, which can be used as a reference in future career path planning. As a Front Desk Agent and Night Auditor, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent and Night Auditor. You can explore the career advancement for a Front Desk Agent and Night Auditor below and select your interested title to get hiring information.

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