• -Achieving monthly top line revenue goals and increasing the STAR market share of the hotel while maximizing customer satisfaction.
  -Comfortable and proficient in selling all market segments to include: SMERF, Corporate, Group, etc.
  -Pro-actively selling the hotel through in person appointments with customers, tele-prospecting, etc.
  -Participates in sales blitzes and utilizes available business tools to prospect for new business.
  -Evaluates potential business opportunities for the hotel and presents findings as necessary to the General Manager, Director of Sales & Marketing and Revenue Manager.
  -Gains contacts and business intelligence and shows community spirit through involvement in appropriate organizations.
  -Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) to meet/exceed revenue goals.
  -Solicit new and repeat business through a proactive sales approach that incorporates consultative selling skills.
  -Cultivate and maintain relationships with key hotel personnel to enhance the overall business relationship with hotel.
  -Maintain detailed files, notes, records, and trace systems to ensure the meeting and event experience meet the customer's expectations.
  -Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.
  -Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.
  -Professional and positive communication to both guests and fellow associates.
  -Communicate any details/changes to all hotel departments, coordinating customer's needs with other property business and activities to ensure customer's expectations are met and the property operates efficiently.
  -Confirm revisions in agendas, room blocks, etc. and notify corresponding departments in a timely manner.
  -Be proficient on IHG and all systems.
  -Build and strengthen relationships with existing and new customers to enable future and repeat business.
  -Interacts effectively with all departments within the hotel to ensure guest satisfaction and a positive work environment.
  -Maintain account files in Delphi.fdc ensuring accurate communication between client and hotel staff.
  -Follow up appropriately with past appointments and report any issues and/or client inquiries to the Director of Sales & Marketing.
  -Flexibility to cross train in other hotel positions if needed.
  -Must be available to work a varied schedule to include nights, weekends, and holidays.
  -Any, and all other work as required to complete the primary purpose of the position.
  -Ensures that he/she adheres to all sales administrative processes that are in place including preparation and submission of reports or internal communications and meets deadlines.
  -Builds strong relationships and loyalty with top producing clients and maintains professional integrity.
  -Salary Range-$50k-$70k.

About the Company:
Holiday Inn Austin Midtown