Front Desk Receptionist

POSITION SUMMARY

As a Front Desk Receptionist you will be responsible for our facility’s front desk tasks, which includes monitoring the scheduling platform for multiple locations. In this position you must be able to keep patient’s information confidential and exercise patience. A good Front Desk Receptionis has a great attention to detail, communicates effectively and is able to prioritize tasks efficiently in a fast-paced environment.

ABOUT THE COMPANY

Holden Timeless Beauty is a multi-location medical spa that provides facial and body treatments that enhance the inherent beauty of all of our clients.

MISSION
We empower and educate the medical aesthetics community as global industry leaders by elevating every experience and inspiring confidence.

VISION
HTB will transform the medical aesthetics community globally, impacting the lives of 100 million people.

CORE VALUES
● Excellence
● Integrity
● Professionalism
● Experience
● Teamwork
● Transparency
● Leadership
● Innovation

OBJECTIVES
● Handles customer reception with a professional, friendly, and VERY positive attitude

● Collect and input client personal information into EMR

● Schedule and Confirm Office Appointments through phone platform, email and text messages

● Accurately records payment transactions on daily

● Collect daily inventory counts from site and send to Manager

● Set up and close down patient rooms
● Other duties as assigned

COMPETENCIES
● Excellent computer literacy.
● Proficient with Microsoft Office and Google
● Excellent interpersonal skills
● Ability to multitask and take direction
● Ability to work independently
● Knowledge of scheduling platforms (preferred but not required)

EDUCATION AND EXPERIENCE
● High School Diploma or equivalent (preferred)
● Customer Service: 1 year (preferred)
● Bilingual - English/Spanish (required)

PHYSICAL REQUIREMENTS
● Prolonged periods sitting at a desk and working on a computer.
● Prolonged periods of talking and texting on a phone.
● Must be able to lift up to 15 pounds at times.

COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Holden Timeless Beauty recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Every weekend

Ability to Relocate:

• San Diego, CA 92108: Relocate before starting work (Required)

Work Location: In person