3 Guest Service Agent Jobs in Richburg, SC
HMS Hotel of Richburg LLC is Hiring a Guest Service Agent Near Richburg, SC
As a Front Desk Agent, you will welcome our guests to the hotel. Your welcoming smile and charming personality will overcome any traveling obstacle our guests may have encountered on their way to us.
ESSENTIAL TASKS
- Greet all customers
- Check-in arriving guests
- Check-out departing guests
- Review arriving reservations
- Enter all wake-up calls accurately.
- Check all guest folios during each shift, checking for potential credit problems.
- Handle complaints efficiently and courteously.
- Upsell arriving guests to the highest-rated room.
- Coordinate with Housekeeping on room statuses.
- Be knowledgeable about scheduled groups and meetings
- Maintain fresh coffee in the lobby at all times.
- Coordinate with Maintenance on any guest reported or observed problems.
- Answer telephone efficiently and pleasantly.
- Complete shift checklist before the end of the shift.
QUALIFICATIONS
- High school diploma
- Some customer service experience required
Job Summary
Full Time
$27k-36k (estimate)
04/08/2023
05/22/2024
The job skills required for Guest Service Agent include Customer Service, Housekeeping, Credit Card, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.
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