Guest Service Manager. Guest Experience. . Ensure your front office team delivers a great service, professional attention and personal recognition. . Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction. . Conduct routine inspections of the front office and public areas and take immediate...
To maximize customer satisfaction and the overall profitability of the hotel by directing the revenue generating activities in accordance with the Business Plan and Monthly Action Plan Calendar. Coordinates service activities related to the sales function in accordance with the standards of the hotel and brand. Responsible for revenue production for the hotel, meeting or exceeding planned revenue objectives for occupancy and average daily rate (A...
As a Front Desk Agent, you will welcome our guests to the hotel. Your welcoming smile and charming personality will overcome any traveling obstacle our guests may have encountered on their way to us. . ESSENTIAL TASKS. . Greet all customers. . Check-in arriving guests. . Check-out departing guests. . Review arriving reservations. . Enter all wake-up calls accurately. . Check all guest folios during each shift, checking for potential credit proble...
Department Front Office. . Reports to Assistant General Manager. . Whats the job. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager youll deliver this through managing all aspects of the front office (for example guest registration, porter services, business center, telephone services, concierge services, and guest reservations). Youll also create the warm atmosphere...
Holiday Inn Express & Suites, Richburg. 3190 Commerce Dr. Richburg, SC 29729. Position Summary. The Assistant Executive Housekeeper assists the Executive Housekeeper in overseeing the cleanliness of the entire hotel. The Assistant Executive Housekeeper is trained in all Executive Housekeeper duties and acts as such in the absence of the Executive Housekeeper. This position includes assisting in the following areas: hiring, training, room inspecti...
Position Summary. The Holiday Inn Express & Suites in Richburg, SC is looking for a qualified, well-rounded, enthusiastic team player that is passionate and committed to providing an exceptional experience. Since this is a new build, the Chief Engineer will assist in preparing the property for opening. The Chief Engineer is responsible for the overall maintenance of the hotel, including grounds, pool, buildling, hotel equipment, mechanical and el...
Looking to Hire Immediately. Position Summary. The Holiday Inn Express & Suites in Richburg, SC is looking for a qualified, well-rounded, enthusiastic team player that is passionate and committed to providing an exceptional experience.The Executive Housekeeper oversees the cleanliness of the entire hotel. This position includes hiring, training, room inspections, inventory control, ordering guest amenities & supplies, scheduling and ensuring the ...
Position Summary. The Inspector assists the Executive Housekeeper and Assistant Executive Housekeeper in overseeing the cleanliness of the entire hotel. The Inspector acts as Manager on Duty in the absence of the Executive Housekeeper and Assistant Executive Housekeeper. This position includes assisting in the following areas: room inspections and inventory control, and providing 100 percent guest satisfaction at all times. Responsibilities. ~ ...
~ Vacuuming, sweeping, and mopping carpet and/or floors. ~ Vacuuming and cleaning soft goods. Dusting and cleaning all fixtures, furniture, and structures (ie. pictures, window sills, vents, cabinets, walls, etc.). ~ Cleaning and sanitizing bathroom and guest room items, by using proper chemicals ( ie. bathtubs, showers, toilets, sinks, refrigerator, microwaves, etc. ). ~ Changing linen and making beds according to brand standard. ~ Removing used...
General Manager. Full Time. . Why Us. Our recently opened Holiday Inn Express and Suites Formula Blue located in Richburg, SC is seeking a General Manager. The property is in situated next to the Gateway Conference Center in a growing and diverse market. Seeking a qualified General Manager who is passionate and committed to establishing a new market. Since it is a recently opened hotel the GM will be leading the efforts to hire experienced staff ...
