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TotalCare Walk-In Clinic Inc
Chino, CA | Full Time
$49k-62k (estimate)
1 Week Ago
HK CORPORATE
Chino, CA | Full Time
$44k-56k (estimate)
3 Weeks Ago
HK CORPORATE
Chino, CA | Full Time
$39k-50k (estimate)
3 Weeks Ago
Aston Carter
Chino, CA | Full Time
$32k-41k (estimate)
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Aston Carter
Chino, CA | Full Time
$32k-41k (estimate)
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Call Center Representative
HK CORPORATE Chino, CA
$44k-56k (estimate)
Full Time 3 Weeks Ago
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HK CORPORATE is Hiring a Call Center Representative Near Chino, CA

About us

HK CORPORATION is a small business in Chino, CA. We are professional, agile and professional.

Our work environment includes:

  • Modern office setting
  • Food provided
  • Modern office setting
  • Growth opportunities

**Job Overview:** We are seeking a Call Center Representative to join our team. As the first point of contact for our customers, you will play a crucial role in providing excellent service and resolving inquiries. **Duties:** - Answer incoming calls promptly and professionally - Respond to customer inquiries and resolve issues efficiently - Perform data entry and maintain customer records accurately - Utilize medical terminology to assist with healthcare-related calls - Analyze customer needs to recommend appropriate solutions - Communicate effectively in English and Spanish, if bilingual - Provide outstanding customer service in a fast-paced environment - Assist with general administrative tasks in a medical office setting **Skills:** - Proficient in phone etiquette and customer service best practices - Strong English language skills for effective communication - Experience with data entry and maintaining accurate records - Knowledge of medical terminology is a plus - Ability to analyze situations and provide suitable solutions - Fluency in Spanish is beneficial for bilingual interactions - Excellent verbal and written communication skills - Previous experience in a medical office or call center is advantageous This position offers the opportunity to work in a dynamic environment where your communication skills and customer service expertise will be valued. If you are looking to make a difference by assisting customers and ensuring their satisfaction, we welcome your application for the Call Center Representative role.

Job Type: Full-time

Pay: From $16.50 per hour

Expected hours: 35 per week

Schedule:

  • 8 hour shift

Ability to Relocate:

  • Chino, CA 91710: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$44k-56k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

08/13/2024

WEBSITE

hkgrp.com

HEADQUARTERS

WESTPORT, CT

SIZE

25 - 50

FOUNDED

1981

TYPE

Private

REVENUE

$10M - $50M

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HK CORPORATE
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The job skills required for Call Center Representative include Call Center, Communication Skills, Telemarketing, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
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High Point University
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Providence College
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