Company DescriptionFounded in 1975, the Hispanic Scholarship Fundempowers Latino families with the knowledge and resources to successfullycomplete a higher education, while providing scholarships and support servicesto as many exceptional Hispanic American students as possible. HSF strives tomake college education a top priority for every Latino family across thenation, mobilizing our community to proactively advance that goal – eachindividual, over a lifetime, in every way he/she can. HSFalso seeks to give its Scholars all the tools they need to do well in theircourse work, graduate, enter a profession, excel, help lead our nation goingforward, and mentor the generations to come. As the nation’s largestnot-for-profit organization supporting Hispanic American higher education, HSFhas awarded over $500 million in scholarships and provides a range of impactfulprograms for students, HSF Scholars, Alumni, and parents. For more informationabout the Hispanic Scholarship Fund, please visit HSF.netJob DescriptionRole Description The primary purpose of the Business Analyst will be to design business information systems, and incorporate new systems or processes to improve company work-flow, production, efficiency, and effectiveness. This individual will also be expected to maintain current knowledge of rapidly changing computer technology and to assist in the day-to-day operations and technical needs of the broader organization. The ideal candidate will be open to working in a startup type of environment, with the energy to work high-level to lower-leveltasks, as needed, and be self-motivated. QualificationsBA or BS from an accredited University 2 years’ experience in Business Analysis, or BusinessProcess Modeling and QA testing, with at least 1 year experience leading orbeing part of a project2 Years of Salesforce configuration experience Basic understanding of SQL and ability to write simple SQLqueries Ability to map business processes, diagram data flows, and gatherand use business intelligenceExperience with CRM, CMS, sequel, and end user training documentationConfiguration skills for MIP, Salesforce.com, and LuminateCRMAdditional InformationJob RequirementsScope of responsibilities: Assess Process reengineering opportunitiesDesign Change management activitiesTrain staff on systemsGather requirementsWork with off-site development teams to coordinate productdelivery Conduct Testing & UAT sessionsManage exceptions and Data cleansing activitiesLead projects, use project management software to managetasksAssist with onboarding/off-boarding and user provisioningadministrationManage IT and process improvement projectsManage Salesforce environmentConfigure business applications: MIP, SalesForce.com, CMS,Luminate CRMExperience in thefollowing: Elicit requirements using interviews, document analysis,requirements workshops, surveys, site visits, business process descriptions,use cases, scenarios, business analysis, and task and workflow analysis.Critically evaluate information gathered from multiplesources, reconcile conflicts, decompose high-level information into details,abstract up from low-level information to a general understanding, anddistinguish user requests from the underlying true needs.Experience in using enterprise-wide requirements definitionand management systems and methodologies required.Develop requirements specifications according to standardtemplates, using standard EnglishSuccessfully engage in multiple initiatives, simultaneouslyDrive and challenge business units on their assumptions ofhow they will successfully execute their plansCollaborative:Proactively communicate and collaborate with external andinternal customers to analyze information needs and functional requirements anddeliver the following artifacts as needed: Functional requirements. Business RequirementsDocuments, Use Cases, GUI, Screen and Interface designsWork independently with users to define concepts and underdirection of project managers, or independently, as the project leadServe as the conduit between the customer community(internal and external customers) and the software development team, orselected vendors through which requirements flow.Collaborate with developers and subject matter experts toestablish the technical vision and analyze tradeoffs between usability andperformance needs.Be the liaison between the business units and technologyteams.AdditionalLiaise vendorsAdditional responsibilities, as neededCollaborate with the other functional teams within thebroader HSF organizationQualificationEducation/ExperienceBA or BS from an accredited University 2 years’ experience in Business Analysis, or BusinessProcess Modeling and QA testing, with at least 1 year experience leading orbeing part of a project2 Years of Salesforce configuration experience Critical AttributeMust be self-motivated and possess the ability to executewith minimal direction. Strong analytical and product management skills required,including a thorough understanding of how to interpret customer business needsand translate them into application and operational requirements.Ability to interact professionally with a diverse group of fellowteam members, executives, managers, and subject matter expertsComfortable managing non-direct reports and influencingothers to meet deliverablesAgile development methodology and experience with systemsanalysis and designAbility to prioritize, handle multiple tasks/projects,juggle changing deadlines, provide structure to team, and meet deadlines.Ability to solve problems, while prioritizing project needsProfessional SkillsEffective and excellent communication (written and verbal)and interpersonal skillsOutstanding organization skills, strong listening skills,and attention to detailAbility to maintain confidentiality of work-related informationand materialsBasic understanding of SQL and ability to write simple SQLqueries Ability to map business processes, diagram data flows, and gatherand use business intelligenceExperience with CRM, CMS, sequel, and end user training documentationPreferredConfiguration skills for MIP, Salesforce.com, and LuminateCRMCertifications: ITIL V3,Business analysis Salesforce administrator license preferredAdditional RequirementsFlexible to work weekends and/or extendedwork days, as required Cross-functional team memberAbility to work in a start-up type of environment whereinformation is not always structured and/or routinely availableOther CriteriaThe physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. This position requires:Constant sitting or standing, Some walking around, and Occasionally lifting no more than 10 lbs.To Apply: email resume and cover