JOB SUMMARY

The Coordinator 1 plays a vital role in supporting the efficient operation of the CCMR department. This role works closely with the Coordinator 2 and Director of Business Partnerships as well as other coordinators across the CCMR department. Relevant activities include completing administrative tasks, facilitating communication, maintaining records, and assisting team members and stakeholders.

MAJOR DUTIES & RESPONSIBILITIES

1. Assist with all activities of the senior leadership team and the CCMR department, including planning, coordinating, facilitating, and managing follow-ups from meetings.

2. Respond to inquiries and provide assistance to internal and external stakeholders regarding departmental policies, procedures, and services.

3. Assist with communications from the senior leadership and from the CCMR department in response to requests for information from stakeholders including, but not limited to, the Board of Education, employee associations, employees, partner organizations, funders, media, and other public information requesters.

MAJOR DUTIES & RESPONSIBILITIES CONTINUED

4. Collaborate with team members to plan and organize meetings, workshops, and events, including scheduling, logistics, and materials preparation.

5. Regularly engages customers, clients, and end users, including through frequent school visits, to gather personal feedback on the impact of activities and needs.

6. Performs other job-related duties as assigned.

EDUCATION

Bachelor’s degree required. *Applicants who do not meet these education qualifications may be considered if they have a unique combination of education and work experiences that indicate potential for success in this role.

WORK EXPERIENCE

At least 3 years working in the district/central office of a large urban school district

*Applicants who do not meet these work experience qualifications may be considered if they have a unique combination of education and work experiences that indicate potential for success in this role.

SKILL AND/OR REQUIRED LICENSING/CERTIFICATION

Microsoft Office

LEADERSHIP RESPONSIBILITIES

Regularly provides project management or team leadership to a group of two or more employees but does not have formal supervisory responsibility. Leading and directing is restricted to monitoring work and providing guidance on escalated issues. Most of work time is spent performing many of the same duties the are leading.

WORK COMPLEXITY/INDEPENDENT JUDGMENT

Work is substantially complex, varied and regularly requires the selection and application of technical and

detailed guidelines. Independent judgment is required to identify, select, and apply the most appropriate methods as well as interpret precedent. Position regularly makes recommendations to management on areas of significance to the department. Supervision received typically consists of providing direction on the more complex projects and new job duties and priorities.

BUDGET AUTHORITY

Compiles and organizes data and figures.

PROBLEM SOLVING

Decisions are made on both routine and non-routine matters with some latitude but are still subject to approval. Job is occasionally expected to recommend new solutions to problems and improve existing methods or generate new ideas.

IMPACT OF DECISIONS

Decisions have considerable impact on multiple divisions or the organization causing risks or improvements to relationships, significant efficiencies, or delays in operations, and/or significant financial gains or expenses. Errors are serious and difficult to discover, normally involve decisions not subject to detailed review and will result in excessive costs and/or significant project delays.

COMMUNICATION/INTERACTIONS

Collaborate and solve problems – works with others to resolve problems, clarify or interpret complex information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers.

CUSTOMER RELATIONSHIPS

Leads others in the resolution of highly sensitive and confidential issues on behalf of the department. Acts as a trusted advisor and becomes involved in the customer's decision-making process including presenting alternatives and information and applying persuasion and negotiation skills in the resolution of problems. Monitors customer service standards.

WORKING/ENVIRONMENTAL CONDITIONS

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.

Ability to carry and/or lift less than 15 pounds.