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Account Executive
Hire Velocity Sioux Falls, SD
$149k-201k (estimate)
Full Time | Business Services 4 Months Ago
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Hire Velocity is Hiring an Account Executive Near Sioux Falls, SD

Overview

Account Executive - Sioux Falls, SD

General Hours: Monday - Friday (Days)

Exempt/Non-Exempt: Exempt (Salaried)

Department: Client Services

Schedule: Full Time (80 hours/2 weeks, 1.0 FTE)

SUMMARY: The Account Executive supports eCare service lines, and eCare current and potential customers. The Account Executive is responsible for customer relations and retention of assigned customers, providing ongoing support for cultural adaptation, service recovery and reporting. This individual will work closely with eCare Leaders assisting in the daily management of customers.

ESSENTIAL FUNCTIONS:

  • Responsible for customer and stakeholder meetings, consultation and service recovery.
  • Promote integration of eCare service lines by supporting all facets of eCare service lines including but not limited to the following key areas: creation and/or coordination of presentation, communicate customer changes to ensure productive and efficient eCare service delivery, take ownership of and manage multiple simultaneous projects and account details, and play a key role in strategizing and implementing multi-faceted client management and retention plans, including tier assignment duties and overall annual visit strategy.
  • Responsible for alerting eCare Leadership of potential issues affecting customer and stakeholder relationships. 
  • Establish and maintain effective working relationships with co-workers, between service lines, customers, and internal and external stakeholders.
  • Discovery of strategic business opportunities, including lead generation through cross function collaboration with Sales, Operations, and Innovation.
  • Provide overall leadership and guidance for the customer retention effort including day-to-day management of assigned accounts.
  • Provide service support to establish proper channels of information and communication.
  • Assist identifying revenue growth opportunities from assigned customer base.
  • Create recovery strategy and execute bringing resolution to service issues through cross-functional collaboration with eCare leadership to assess customer needs, provide market strategy insights, and determine service strategies.
  • Building a comprehensive map of the prospects’ potential business opportunities, profiling the decision-making process, and interviewing key decision makers.
  • Support marketing plan coordination and customization for each eCare service line. 
  • Ability to travel and participate as needed in on-site customer meetings/working sessions, state medical associations, national conferences, and social events.
  • REQUIRED EDUCATION and/or EXPERIENCE: 

    • Bachelor’s degree from a four-year college or university in Healthcare, Communications, Business Management or related field or;
    • Graduate of a CCNE or NLN accredited School of Nursing, Emergency Medical Services Program or Pharmacy Technician Program preferred.
    • At least three to five years of experience in client management, business development, or public relations. 
    • At least three to five years of experience in a Healthcare related field.

    REQUIRED CERTIFICATION, LICENSURE, and/or REGISTRATIONS:  

    • This position requires a valid driver’s license and that the employee is insurable by the Avel automobile liability insurance carrier.
    • State license as a Registered Nurse and/or meeting the requirements of multi-state licensure, National Registration or State License as an EMT-Paramedic or a certified Pharmacy Technician preferred.

    Job Summary

    JOB TYPE

    Full Time

    INDUSTRY

    Business Services

    SALARY

    $149k-201k (estimate)

    POST DATE

    12/01/2022

    EXPIRATION DATE

    01/06/2023

    WEBSITE

    hirevelocity.com

    HEADQUARTERS

    ATLANTA, GA

    SIZE

    50 - 100

    FOUNDED

    2004

    TYPE

    Private

    CEO

    JOHN WEST

    REVENUE

    <$5M

    INDUSTRY

    Business Services

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