Overview

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

Responsibilities

As a General Property Manager with Hines, you will coordinate the management, consumer marketing, public relations and operations of South Station. The General Property Manager shall ensure that the project operates within the guidelines of those quality standards and operation objectives and goals established by Ownership, Hines and Stakeholders. Responsible for increasing the economic value of the property while guiding the asset to become one of the most experiential and influential assets in the southeast. Involves profit / loss accountability and overall management of the property, including operations, marketing, leasing, specialty leasing, accounting, guest services, resident engagement, and public safety at the property level. Responsibilities include, but are not limited to: 

• Focus on the objective of providing the best in class live, work, play, stay environment.
• Administer effective management programs throughout Atlantic Station to help support the overall objectives and goals of Ownership.
• Develop and maintain a qualified management, operations, marketing, and concierge team. Staff will fulfill accounting, engineering, property management, administrative/concierge and marketing/programming responsibilities.
• Implement training and personnel development programs for management, marketing and engineering employees.
• Ensure tenant operations are in accordance with lease provisions and Hines standards.
• Establish and maintain open and productive communication with community leaders, government officials (including police department), vendors, cultural/civic institutions and the general public.
• Oversee financial operating results of asset, including the timely collection of rents.
• Leads the negotiations and awarding of contracts in all project areas, including brokers, architects, engineers, contractors, and other outside consultants along with overseeing the management and administration of all contracts related to the Project.
• Prepare the Annual Business Plan, Marketing Plan and Operating Budget for the property and lead the presentation as required by ownership and Hines.
• Identify capital expenditure requirements necessary to ensure the long-term asset value of the properties.
• Collaborate with Engineering as needed to ensure building operations and physical attributes are in compliance with operating and service standards.
• Handle various Human Resource related responsibilities.
• Monitor all tenant construction for compliance with center rules and approved plans. Ensure all required documentation is obtained from the tenant in a timely manner.
• Maintain ethical, professional, and courteous relations with contractors and tenants.
• Establish vision and goals for department personnel.
• Recommend legal action as may be required to protect and maintain the Project.
• Collaborate on market leading events and activities to ensure one of the most experiential environments in the industry. Cultivate relationships across departments and business functions in order to foster effective teamwork. Assume additional responsibilities as delegated by Director – Property Management.

Qualifications

Minimum Requirements include:

• Bachelor’s degree in business administration or related field from an accredited institution

• Five or more years of mixed-use management experience with an emphasis in retail.

• P&L responsibility and budgetary experience required.

• Interact with employees, visitors and contractors with poise and diplomacy.

• Ability to maintain a calm demeanor in emergencies.

• Compose business letters, expositions, summaries, and reports, using proper format, punctuation, grammar, diction, and style.

• Ability to speak before an audience with confidence, using appropriate communication skills/style.

• Demonstrate strong initiative and customer service orientation.

• Establish and maintain a cooperative working atmosphere among staff.

• Proficiency in Microsoft Office software.

Closing

Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 28 countries. We manage a $92.3B¹ portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 634 properties totaling over 225 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit www.hines.com and follow @Hines on social media. ¹Includes both the global Hines organization as well as RIA AUM as of June 30, 2022.

We are an equal opportunity employer and support workforce diversity.

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