Overview

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

Responsibilities

FABRIK is on a mission to uplift communities and create more serendipity in real life by reimagining community spaces. By creating vibrant, human-centered environments where people can come together, collaborate, and thrive, Fabrik is an early-stage startup, passionate about bringing people together and fostering meaningful connections that drive positive change.

Community Engagement and Support:

• Collaborate with partners and key stakeholders to understand community needs, build relationships, and align on goals and initiatives.
• Serve as an advocate for communities, ensuring their needs and feedback are considered in operations and beyond.
• Monitor and respond to questions, feedback, and concerns promptly and professionally.
• Encourage participation in discussions, events, and activities.

Community Operations:

• Coordinate logistics, including scheduling, guest speaker invitations, and event promotion.
• Own full scope of programs, gatherings and experiences: planning, coordination, and facilitation, in collaboration and alignment with FABRIK team.
• Manage event registration, attendance tracking, and follow-up. Collaborate with marketing to promote and communicate with FABRIK stakeholders.

Measurement, Reporting, and Analytics:

• Define metrics and analytics to measure the effectiveness of community engagement efforts.
• Track and analyze metrics, identifying trends and actions.
• Report community growth, engagement, and satisfaction.
• Analyze and communicate the impact of the engagement and strategies to relevant stakeholders.
• Use data and insights to inform engagement strategy and planning, as well as marketing and outreach.

Qualifications

It would be great if you consider yourself:

• Solutions-Oriented: Quickly identify and address challenges, adapting strategies and approaches as needed to achieve desired outcomes.
• Results-Oriented: Drive measurable impact within the community, such as increased engagement, member satisfaction, and community growth.
• Action-Oriented: Take initiative, drive projects forward, and consistently deliver results.

Minimum Requirements include:

• Based in New York City.
• 2 years of experience in community management or a related field.
• A natural connector with a strong network in NYC.
• Flexibility to work unstructured hours.
• Strong written and verbal communication skills.
• Strong interpersonal skills, with the ability to foster positive relationships and create a welcoming environment.
• Ability to work independently and manage multiple tasks and deadlines.
• Experience with event planning and coordination.
• Familiarity with community platforms.
• Familiarity with Luma, Slack, HubSpot, and Asana preferred.
• Ability to problem solve quickly and iterate on the fly.
• Empathy and understanding of community members' needs.
• Collaboration across teams to think through events and logistics holistically.
• Development of ways to assess and track member satisfaction and improvement over time.
• Compensation: $70,000 - $100,000

Closing

If you're passionate about bringing people together, super organized, and thrive in an early-stage startup environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you're excited about joining FABRIK's community team.