Job Requirements

Position: Restaurant General Manager

Reports To: Director of Food & Beverage, Director of Operations or General Manager

COMPANY OVERVIEW:

We are seeking a dynamic and accomplished Food & Beverage professional to take on the role of General Manager at our upscale continental cuisine restaurant concept located at The Hilton in College Station, TX. The ideal candidate will have a hands-on approach to training and resolving the day-to-day situations that present in the restaurant, the individual will be instrumental in overseeing all facets of our establishment, playing a key role in not only ensuring exceptional guest experiences but also in driving the restaurant's profitability. This position is central to guiding and mentoring our team including the supervisors, while fostering a positive and productive work environment for our staff members. A significant aspect of the General Manager's responsibilities will be to elevate customer relations to new heights, ensuring a relentless focus on meeting customers’ needs swiftly and effectively, while diligently upholding all local, state, and federal regulations. Your leadership will be pivotal in shaping an environment where excellence is the norm, and every guest interaction becomes a memorable experience.

POSITION PROFILE:

Responsible for overall operation of food and beverages and bars delivering quality service, compliance of policies and procedures while meeting/exceeding financial goals. Manage all administrative functions such as scheduling, purchasing for the department, hiring and terminations of associates all in a fiscally responsible manner. #INDcstation

ESSENTIAL JOB FUNCTION:

• Pay: $65,000 - $75,000 per year
• Lead and manage the day-to-day operations of the restaurant, including staff scheduling, inventory management, and vendor relations.
• Foster a deep connection with guests by enhancing their dining experience, showcasing our restaurant’s commitment to diverse and innovative culinary dishes.
• Cultivate a culture of exceptional guest service, guiding managers to inspire their teams in delivering a unique and memorable dining experience.
• Directly supervise, support, and evaluate restaurant managers, ensuring effective delegation and management across all departments.
• Collaborate with management team members to develop and implement strategies for operational efficiency, staff development, and customer satisfaction.
• Uphold and enforce company policies and procedures to maintain high standards of quality and consistency.
• Recruit, hire, train, and develop a dedicated team, with a particular emphasis on excellence in customer service and a passion for our distinctive culinary style.
• Create a positive, collaborative work environment that encourages teamwork and employee growth.
• Implement strategies to optimize sales, increase revenue, and achieve financial targets.
• Monitor and analyze key performance indicators to identify improvement areas, focusing on aligning operations with our unique culinary identity.
• Ensure compliance with health and safety regulations, maintaining a clean and organized restaurant environment.
• Actively engage with customers to ensure satisfaction and manage guest inquiries or concerns with efficiency and professionalism.

Work Experience

Education: Two to four-year college degree or equivalent education/experience.

Experience: Minimum of three years’ experience in a food and beverage leadership role or related management position.

Skills and Abilities:

• At least 5 years of experience in a restaurant management role within the food service industry, preferably in an upscale or fine dining environment.
• At least 3 years of General Management experience in an upscale environment.
• Exceptional leadership skills with the ability to motivate and inspire a diverse team.
• Strong business acumen and understanding of restaurant financials, including P&L statements and cost control.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers, staff, and stakeholders.
• Detail-oriented and highly organized, capable of multitasking in a fast-paced environment.
• Demonstrated problem-solving abilities and the capacity to make effective decisions under pressure.
• Flexibility in working hours, including nights, weekends and holidays, as required by the business.

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.