Raines Co. - Your Future is Now!

Position Summary: The Assistant General Manager’s purpose is to work with the General Manager to assure all operations are coordinated to exceed expectations. This position requires an exceptional service personality with a "hands on" approach. The successful candidate will also have a proven track record of team building and leadership, superior service instincts, and outstanding communication skills to effectively deal with guests and staff.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, an Employee Referral Bonus Program and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. 

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Essential Job Functions

• Understanding of Financial Reports (P&L Statements, Operating and Capital Budgets, Forecasts)
• Execute annual budget and business plans
• Ensure adherence to corporate policies and established operating procedures while meeting or exceeding or guest expectations by providing a safe, secure and quality experience in accordance with applicable Brand Standards.
• Must be very hands-on and intimately involved in the day-to-day activity of the hotel, maintaining high personal visibility throughout the property.
• Has a high standard of customer service and implements these standards on-property.
• Knowledge and aptitude for use of a variety of computer software applications and property management systems and reservation systems.
• Strong leadership and people skills, plus the ability to build and foster a positive team environment

Education

High school Diploma/GED required.

Bachelors’ Degree preferred.

Experience

Minimum of 2 years’ experience as Manager of Operations in the hotel industry.

Physical Demands

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, hearing ability and visual acuity.

Must be able to lift up-to 50 lbs. occasionally.

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Raines is a drug-free workplace.

Pre-employment background check required.