17 Front Desk Agent (Part-Time) Jobs in Lancaster, PA
Hilton Garden Inn Lancaster is Hiring a Front Desk Agent (Part-Time) Near Lancaster, PA
$250 New Hire Bonus for Part-time team members who successfully complete a 90-days probation period, details discussed during interview.
Front Desk Agent
Duties:
- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests using the hotel's reservation system, Hilton PEP experience a plus
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues in a professional manner
- Assist with guest requests, such as booking reservations or arranging transportation
- Maintain a clean and organized front desk area
Requirements:
- Excellent communication and customer service skills
- Proficient in using phone systems and hotel reservation software
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Previous experience in a customer service role is preferred
Join our team as a Front Desk Agent and be the first point of contact for our guests. As a Front Desk Agent, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for our guests. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for guest relations, we would love to hear from you.
Please note that this position may require working evenings, weekends, and holidays.
EOE. Post-offer background check and drug screen (marijuana excluded from testing) required.
Our hotel is on the RRTA Route 19/Manheim bus route. Whether you work first, second, or third shift, the RRTA's Access to Jobs program can help with your transportation needs. The Access to Jobs program enables customers to travel to and from work at times when the bus system is not operating.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Rotating weekends
Work setting:
- In-person
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Job Summary
Part Time
$27k-36k (estimate)
04/07/2024
09/02/2024
The job skills required for Front Desk Agent (Part-Time) include Customer Service, Problem Solving, Transportation, Communication Skills, Attention to Detail, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent (Part-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent (Part-Time). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent (Part-Time) positions, which can be used as a reference in future career path planning. As a Front Desk Agent (Part-Time), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent (Part-Time). You can explore the career advancement for a Front Desk Agent (Part-Time) below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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