POSITION SUMMARY

Pay Range: $105,913.60 to $158,912

Laboratory Administrative Director assumes responsibility for all clinical and pathology laboratories for the organization; quality improvement and assessment, budgeting and financial management, marketing and staff recruitment, and ensures readiness for accrediting agencies. Works closely with the pathologists on clinical decisions affecting the laboratory. Assumes responsibility for Transportation Team, assuring timely pickup and delivery as well as strong customer service.

Key Responsibilities

· Oversee the operations of Clinical and Anatomic Pathology services, Transportation Services, and Clinical and Client Services support staff.

· Ensure compliance with all Federal/CLIA, State, Accreditation agencies to maintain licenses to perform diagnostic testing

· Provide leadership to teams to ensure delivery of safe and quality diagnostic testing in compliance with administrative and technical/clinical policies and procedures

· Ensure adherence to regulatory, hospital and human resource standards and management

· Maintain departmental operations within financial parameters; develop ops and capital budgets

· In conjunction with Medical Director, recommend new technologies or replacement of existing testing platforms to provide level of appropriate level of service and test menu depth

· Oversee the quality and compliance programs of the departments

· Oversee supervision of staff and associated human resource functions. Assumes responsibility for staffing issues. Participates in the interviewing and hiring process, reviews productivity, reviews and signs timecards, maintains personnel files, oversees counseling processes and coordinates performance appraisal process for laboratories and transportation department. Manages poor performers in a consistent and timely manner.

· Oversee outreach client services program (services, third party interfaces, provider/patient customer service)

· Serve on applicable hospital committees as determined

· Helps staff through change by consistently being a positive role model.

· Maintains departmental operations within budgetary constraints. Prepares variance reports as needed.

· Prepares annual operational and capital budgets for Laboratories and off-site clinic labs and Transportation Dept.

· Enhances operations and profitability of the departments, including review/maintenance of CPT coding and competitive pricing of laboratory testing.

· Works with all sections of the laboratory and transportation to develop appropriate QI monitors and ensures periodic QI monitoring, using problem solving processes and tools.

· Serves as a resource for developing appropriate competency assessments in all technical areas, ensure consistency of documentation.

· Shares corporate and department financial status with employees on a timely basis.

· Performs as liaison between departments and medical staff, hospital departments, hospital administration and community.

· Facilitates the workings of the Laboratory Leadership Team.

· Investigates and responds to customer service issues (patients, physicians, etc.)

· Develops, assists, supports and acknowledges others.

Performed occasionally but critical to successful performance of the job:

• Participates in regional professional organization on a regular basis. 
• Provides information on educational opportunities, opportunities to attend technical education, and availability of resources for continuing education to staff

Decision making and budget responsibilities:

• Uses financial resources to effectively manage staffing.
• Manages PATH and budget effectively.
• Shares information regarding the organization's business direction and goals in a timely and positive manner, Manager, Clinical Laboratory Services, Admin Coord, Transportation Supervisor, POC Coord, and technical staff

Assigned direct reports:

• Manager, Clinical Laboratory Services; Admin Coord; Transportation Supervisor; POC Coord; and technical staff

JOB SPECIFICATIONS

Required Education:

• Bachelor of Science in Medical Terminology or other related clinical sciences area or administrative or business degree.
• A copy of your highest science-related academic diploma or transcript

Preferred Education:

• Additional course work in business management if clinical degree
• Master's degree

Required Experience:

• Minimum 3-5 years' previous experience required in Laboratory field with minimum of two (2) years' management experience.
• Possess minimum of three (3) years' financial management skills including budgeting, both capital and operations, and understanding/interpreting financial statements

Job Related Skills, Abilities and Behaviors:

• Presents a professional personal appearance that makes a good first impression.
• Uses PC skills in communicating and analyzing data.
• Demonstrates effective leadership skills including coaching, counseling and performance management skills as well as staff development.
• Excellent customer services skills.
• Demonstrates knowledge of areas of responsibility.
• Demonstrates ability to effectively work under pressure, meet deadlines and work within time constraints.
• Demonstrates effective written and oral communication skills – body language, filters, listening, paraphrasing and questions.
• Demonstrates sales and marketing expertise.
• Team problem solving and operational skills.
• Works to improve communication among staff and other departments.
• Promotes healthy communication and conflict management among staff and between departments.
• Adopts and learns to use new technologies effectively.
• Demonstrates knowledge of hiring and compensation process/policies.Involves people in creating a picture of what can be accomplished together.
• Exhibits the ability to learn “just in time” and shares findings with others.
• Communicates effectively with neonatal, pediatric, adolescent, adult, and geriatric customers based on principles of growth and development and life stages.
• Demonstrates a commitment to the organization’s vision and values through effective leadership in the laboratory and interaction with external and internal customers.
• Empowers laboratory staff to achieve optimal performance and growth.
• Focuses on the situation, issue or behavior, not the person.
• Encourages staff participation in personal and professional growth opportunities.
• Looks for ways to improve customer service.
• Assumes responsibility for all laboratory, transportation department functions, policies and procedures, involves staff in decisions that impact them.

*Please note: If applicable, any hybrid and/or remote work arrangements are based on business need and subject to periodic review between the employee, manager, and Human Resources. Proper scheduling notice will be provided if hybrid and/or remote work arrangements need to be updated or concluded.

#Tier4

Additional Posting Information

Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.