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highway west vacations
Avila Beach, CA | Full Time
$35k-44k (estimate)
3 Months Ago
Guest Service Representative I
highway west vacations Avila Beach, CA
$35k-44k (estimate)
Full Time | Accommodations 3 Months Ago
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highway west vacations is Hiring a Guest Service Representative I Near Avila Beach, CA

DescriptionJob Title: Guest Service Representative I
Company: Highway West Vacations
Location: Flying Flags Avial Beach
Status: Full-Time, Non-Exempt
Supervisor: Regional Director, General Manager
BenefitsWe offer a competitive compensation package with Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts!
Job DescriptionThe Guest Service Representative I is responsible for welcoming guests, receiving, fulfilling and reporting guests’ requests, creating reservations, providing concierge services and recommendations, and checking guests in and out of the hotel with a level of service that meets or exceeds guest expectations. The GSR is also responsible for keeping the lobby area clean and welcoming.
Requirements
  • 1-2 years hotel/restaurant experience
  • Dependable, punctual, impeccable attendance record
  • Accurate, attention to detail, service oriented
  • Strong organizational skills
  • Positive attitude, strong interpersonal and diplomatic skills
  • Excellent math aptitude and cash handling ability
  • Excellent communication and organizational skills.
  • Professional demeanor
  • Proficient computer skills, including Word, Excel and PowerPoint.
  • Must be able to work on feet for extended periods
  • Must be able to work a flexible work schedule including evenings, weekends and holidays.
  • Proof of eligibility to work in the United States
Preferred Qualifications
  • Associates degree in Hospitality Management or related field preferred.
HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Position Requirements
About the Organization Highway West Vacations is a premier hospitality property management firm that offers unique outdoor experiences across the United States. With a portfolio of 17 boutique hotels, RV resorts, ski resorts, and marinas in six states including California, Colorado, Hawaii, Idaho, New Hampshire, and Oregon, Highway West Vacations provides a variety of vacation options for all types of travelers.
Highway West Vacations takes pride in offering exceptional guest experiences and creating unforgettable memories. Whether looking to relax in a luxury RV resort, explore a national park, hike up a volcano, hit the slopes, fish the day away, gaze at the stars, or go on a wine tour, Highway West Vacations has a destination for everyone. The company is committed to providing exceptional accommodations, top-notch amenities, and a friendly and knowledgeable staff to ensure that each guests' vacation is as enjoyable and stress-free as possible.
Highway West Vacations believes that everyone should have the opportunity to experience the beauty and wonder of the United States. So, whether planning a family vacation or a romantic getaway, the company can help create the perfect vacation experience.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$35k-44k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

06/05/2024

WEBSITE

highwaywestvacations.com

HEADQUARTERS

ELLIS, SD

SIZE

25 - 50

FOUNDED

2013

TYPE

Private

CEO

GREGORY SCHJODT

REVENUE

<$5M

INDUSTRY

Accommodations

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The job skills required for Guest Service Representative I include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative I. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Representative I positions, which can be used as a reference in future career path planning. As a Guest Service Representative I, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative I. You can explore the career advancement for a Guest Service Representative I below and select your interested title to get hiring information.

If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

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A guest service representative generally needs to have excellent communication skills.

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They work towards guests’ satisfaction by fulfilling their needs during their trip.

02/19/2022: Springfield, OH

Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.

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Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Representative jobs

Celebrate Success and Learn to Deal With Failures.

02/09/2022: Orlando, FL

Learn the basics, then move on to bigger things.

12/21/2021: Sioux City, IA

Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.

03/03/2022: New Suffolk, NY

For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.

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Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.

02/09/2022: Manchester, NH

Step 3: View the best colleges and universities for Guest Service Representative.

Calvin University
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