Date Available:
04/26/2022*This is a Level 6 Professional Technical position*
SUMMARY: The position of Tier I Technician contributes to the fulfillment of the District's Technology Services Goals; the mission of the Technology Services Department is to lead the technology initiatives of HSD while providing a high quality, dynamic technology environment. This position supports the mission of the District and the Academics and Operations Divisions by providing unparalleled service, comprehensive communications capabilities, and efficient use of resources which empowers students and staff to achieve and perform at their maximum potential.
A Tier I Technician performs first level problem resolution and technical assistance. This position receives support requests from peers or end users via the phone, in person or onsite. They troubleshoot inoperable computers and assists end users with configuration of district computers. A Tier I Technician installs hardware and software on district computers. They create and maintain documentation as well as create, maintain, and prioritize a list of work orders and/or tasks. Tier I Technicians must be able to communicate effectively, both in person and on the phone, with end users and other support staff. They are expected to perform other reasonable duties that may be assigned to meet the usual and unusual demands placed on the organization.
For a full job description, please see the attachment:
Updated 9.17.21 COVID-19 Vaccine Verification. Per the order by Governor Inslee on August 18th, COVID-19 vaccines (or a qualified exemption) are required for all K-12 employees as a condition of employment. This verification, or determination of qualified exemption must be completed for employment with Highline Public Schools. For more information: see the latest news and coronavirus updates from Highline
• Equity. We will disrupt institutional biases and end inequitable practices so all students have an equal chance at success.
• Instruction. We will reduce achievement and opportunity gaps by using culturally responsive, inclusive, standards-based instruction.
• Relationships. We will know our students by name, strength and need and have open, two-way communication with students, families and community partners.
• Support. We will increase student success by supporting their social-emotional and academic needs.