22 Assistant Customer Service Manager Jobs in Renton, WA
High Stakes Management Group is Hiring an Assistant Customer Service Manager Near Renton, WA
Assistant Customer Service Manager - Join High Stakes Inc.-Elevate Brand Experiences
High Stakes Inc., a leader in experiential marketing, is seeking a Assistant Customer Service Manager to join our dynamic team. Renowned for creating high-impact brand experiences, we collaborate with top-tier brands to craft unforgettable moments. This is your chance to contribute to the future of experiential marketing and work with prestigious brands.
Role Summary:High Stakes Inc. is on the lookout for a proactive and seasoned Assistant Customer Service Manager to enhance our customer service team. This pivotal role focuses on leading, managing, and elevating our customer service operations to new heights of excellence. As a key figure in our team, you will be instrumental in nurturing client relationships, overseeing daily operations, and fostering a culture of exceptional customer service.
Key Responsibilities:
- Lead and mentor a team of customer service professionals, ensuring top-tier service delivery.
- Establish and monitor key performance indicators (KPIs) and goals, assessing team performance regularly.
- Manage escalated customer issues, guaranteeing swift and satisfactory resolutions.
- Develop and refine customer service protocols to boost efficiency and effectiveness.
- Collaborate with various departments to enhance overall customer experience.
- Analyze customer feedback, identifying trends and opportunities for service improvement and innovation.
- Conduct comprehensive training sessions to sharpen team skills and product knowledge.
- Generate and present detailed performance reports to senior management.
Required Qualifications:
- Demonstrated experience in a customer service leadership role, ideally within consulting or professional services.
- Exceptional leadership, team-building, and interpersonal skills.
- Proficient in CRM systems and customer service technologies.
- Strong communication, problem-solving, and decision-making abilities.
- Excellent organizational and time management skills.
- A steadfast commitment to top-notch customer service and a client-centric mindset.
What We Offer:
- Competitive salary with performance incentives.
- A robust benefits package including health, dental, and retirement plans.
- Opportunities for professional growth and skill development.
- A collaborative, supportive work culture.
- A chance to make a meaningful impact in a dynamic, respected consulting firm.
Application Process:Ready to take your career to new heights with High Stakes Inc.? Apply now and join our mission to redefine business consulting excellence.
High Stakes Inc. proudly stands as an Equal Opportunity Employer. We not only celebrate diversity but are deeply committed to fostering an inclusive atmosphere for all team members. Additionally, we actively support both active duty and reserve military personnel, recognizing and valuing the unique experiences and perspectives they bring to our workforce.
Job Type: Full-time
Pay: $28.00 - $32.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- Day shift
Weekly day range:
- Weekends as needed
Work Location: In person
Job Summary
Full Time
$77k-100k (estimate)
05/11/2024
09/06/2024
highsmg.com
Kansas City, MO
Related Companies
The job skills required for Assistant Customer Service Manager include Customer Service, Problem Solving, Leadership, Futures, Time Management, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Customer Service Manager positions, which can be used as a reference in future career path planning. As an Assistant Customer Service Manager, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Customer Service Manager. You can explore the career advancement for an Assistant Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Customer Service Manager job description and responsibilities
Assistant customer service managers usually play the role of a front man.
03/27/2022: Indianapolis, IN
Assistant customer service managers communicate with customers personally or through various mediums such as phone, fax, emails, chat or other types of communication gateways.
02/04/2022: Killeen, TX
They face customers or consumers who are either complaining or raving about their product and services.
02/22/2022: Saginaw, MI
Plan, coordinate and assign daily workload to customer service team.
02/14/2022: Daytona Beach, FL
Deliver world class services to ensure customer satisfaction.
02/27/2022: Philadelphia, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Customer Service Manager jobs
That's why all organizations establish a separate customer service department to take care of their customers.
03/10/2022: Dayton, OH
Some managers work their way up from roles such as customer service assistant, gaining relevant qualifications and experience where possible.
04/05/2022: Little Rock, AR
Speculative applications to employers of customer service staff may prove fruitful.
03/25/2022: Virginia Beach, VA
Customer service - assistant service managers should have great customer service skills to resolve queries or complaints professionally, maintaining a polite manner at all times.
01/23/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Assistant Customer Service Manager.
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